People Operations Coordinator - Mat Cover
| Dyddiad hysbysebu: | 02 Medi 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Medi 2025 |
| Lleoliad: | London, London, ew11un |
| Cwmni: | QA Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 1000009046_1756817859 |
Crynodeb
People Operations Coordinator
Slough or London/Slough Hybrid
Competitive Salary
We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team.
HR Operations & Administration
- Process employment-related documentation including: referencing, and probation management, ensuring alignment with SLAs.
- Maintain and update employee records and HRIS (Zellis) systems accurately and promptly.
- Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions.
Systems & Data Management
- Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails.
- Administer QA365 training system tasks, including onboarding and offboarding.
- Ensure consistent and accurate electronic filing and record-keeping across the team.
Employee Support & Communication
- Act as the first point of contact for internal and external HR queries via phone and email.
- Respond to or reassign queries in line with SLAs.
- Uphold confidentiality and data protection standards at all times.
Benefits Administration
- Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans.
- Coordinate logistics for benefit windows (e.g. communications, applications).
- Manage updates to suppliers and payroll for starters, leavers, and benefit changes.
- Track benefit costs, raise POs, and approve invoices.
- Provide data for annual processes such as P11D reporting and bonus plans.
- Continuous Improvement & Development
Your Experience and Skills
- Ability to prioritise effectively under pressure and multitask
- You've taken your first steps in a HR environment already or you have proven interest in kick starting your career in HR
- Desirable basic knowledge of HR and/or recruitment best practice and processes
- Excellent customer service skills
- Proven ability to make informed decisions and justify rationale.
- You've got an eye for detail - typos don't get past you!
- Proactive, adaptable and able to thrive in a fast-paced environment
- Emotional resilience, enthusiastic and confidence with a strong desire to continue learning and keen to progress
How we'll help with finance matters
27 days holiday
Competitive salary
In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.
Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren't enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation's siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
QA is headquartered in London and New York. Learn more at QA.com
If this is what you're looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Fiona Marlow or email me: - happy to help!
#LifeatQA #QA #theresnoplaceli