Patient Services Advisor
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Thatcham, RG19 4YF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1666-25-0001 |
Summary
For a full job description, please see the attached document. Overall objective: Our objective at Burdwood Surgery is to provide our patients with optimal primary care. The purpose of each team member is therefore to ensure that they perform their role in such a way as to ensure that all patients receive a high quality of service. Role and scope of the job: To provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or via online providers, to ensure that they receive a positive experience of care when they contact or present at the Burdwood Surgery. The role requires direct contact with patients and visitors by working on the front reception desk. It also requires the efficient undertaking of all administrative duties, using both manual and online services. You will need to work as part of the Patient Services team providing support to the Burdwood Surgery and all our patients.