Credit Controller
| Dyddiad hysbysebu: | 26 Awst 2025 |
|---|---|
| Cyflog: | £12.40 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 25 Medi 2025 |
| Lleoliad: | CF36 3RR |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Bridgend LifeSavers Credit Union Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
To support the General Manager and team in providing an effective and pro-active credit control service for Bridgend LifeSavers Credit Union whilst ensuring the activities of the Credit Union are carried out to the highest standards of integrity and professionalism in accordance with all relevant legislation.
Key Responsibilities
• To monitor client accounts on a daily basis and to contact members to discuss and arrange repayment schedules where necessary.
• To implement effective day to day credit control operations, including compliance with credit control policy, procedures, implementing legal enforcement remedies, monitoring and service improvement.
• To work with colleagues to ensure cases are dealt with consistently and in accordance with the Credit Union’s policies and procedures.
• To pro-actively develop and monitor effective referral systems with a range of advice and support agencies, to maintain assist members and promote financial capability and inclusion.
• To assist with enquiries from members, visitors, staff and the general public, in person, by telephone, home visits, email or letter.
• Any other reasonable duties required by the General Manager.
General Responsibilities:
1. To observe all regulations in relation to the Health and Safety at Work Act.
2. Act with fairness in dealing with all members, directors, staff and volunteers, complying with the Credit Unions Equal Opportunities Policy.
3. To be responsible in following the Data Protection Act and Money Laundering regulations in dealing with members’ information.
4. As a term of your employment you will be a representative of the Credit Union and you may be required to undertake such other duties and/or times of work as may reasonably be required of you. This will be commensurate with your grade or general level of responsibility within the organisation, at your initial place of work or based at any other establishment.
This role profile sets out the main duties of the post, which may vary from time to time without changing the general character of the post or the level of responsibility entailed.
Key Responsibilities
• To monitor client accounts on a daily basis and to contact members to discuss and arrange repayment schedules where necessary.
• To implement effective day to day credit control operations, including compliance with credit control policy, procedures, implementing legal enforcement remedies, monitoring and service improvement.
• To work with colleagues to ensure cases are dealt with consistently and in accordance with the Credit Union’s policies and procedures.
• To pro-actively develop and monitor effective referral systems with a range of advice and support agencies, to maintain assist members and promote financial capability and inclusion.
• To assist with enquiries from members, visitors, staff and the general public, in person, by telephone, home visits, email or letter.
• Any other reasonable duties required by the General Manager.
General Responsibilities:
1. To observe all regulations in relation to the Health and Safety at Work Act.
2. Act with fairness in dealing with all members, directors, staff and volunteers, complying with the Credit Unions Equal Opportunities Policy.
3. To be responsible in following the Data Protection Act and Money Laundering regulations in dealing with members’ information.
4. As a term of your employment you will be a representative of the Credit Union and you may be required to undertake such other duties and/or times of work as may reasonably be required of you. This will be commensurate with your grade or general level of responsibility within the organisation, at your initial place of work or based at any other establishment.
This role profile sets out the main duties of the post, which may vary from time to time without changing the general character of the post or the level of responsibility entailed.