Telecare Officer
| Dyddiad hysbysebu: | 26 Awst 2025 |
|---|---|
| Cyflog: | £331.43 bob dydd |
| Gwybodaeth ychwanegol am y cyflog: | per day PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Medi 2025 |
| Lleoliad: | Honiton, Devon, EX14 1EJ |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | E Devon 5274422 |
Crynodeb
What's involved with this role:
Job Title: Telecare Officer
Ref: E Devon 5274422
Pay rate: £325.97 to £331.43 per day PAYE
Role length: Anticipated 6 months
Additional arrangements: A Driving Licence and access to your own vehicle is required for this role
DBS requirement: An Enhanced DBS is required for this role
The role:
We are seeking a proactive and technically minded Telecare Officer to join the Home Safeguard team within the Housing Service.
You’ll play a vital role in supporting vulnerable residents by installing, maintaining, and promoting the telecare and alarm equipment, ensuring prompt and effective emergency response services.
Key Responsibilities:
Install and demonstrate telecare equipment and key safes, ensuring compliance with Telecare Services Association standards
Diagnose and, where possible, resolve technical faults on-site
Carry out scheduled visits to service users for equipment checks and preventative maintenance
Accurately complete all relevant administration, including hire agreements and service documentation
Promote the Home Safeguard Alarm Service, attending events and distributing marketing materials
Support ad hoc installations and respond flexibly to urgent service requirements
Ensure personal data is managed securely and in line with GDPR and Council guidelines
Maintain strong working relationships with service partners to support residents’ wellbeing and independence
Undertake training as a control centre operator to support team resilience
Maintain up-to-date knowledge of telecare equipment and related technologies
What the client is looking for:
Good standard of education to GCSE level or above or equivalent (relevant experience will also be considered)
Basic IT skills, must be able to use Microsoft products
Ability to demonstrate and explain Telecare to a varied customer base
Ability to use hand tools, including battery powered drills
Experience of working from heights
Must have a caring attitude in order to support some of the most vulnerable people
Excellent customer service skills and communication skills
Ability to understand who your customers are and what matters to them and ability to change your communication style according to the audience
Ability to build effective relationships with customers, stakeholders, colleagues and partners
Aware and understand safeguarding issues and know how to report issues arising
Experience in dealing with the general public and vulnerable adults
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: E Devon 5274422
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.