Dewislen

Housekeeping Shift Leader

Manylion swydd
Dyddiad hysbysebu: 22 Awst 2025
Cyflog: £15,974 bob blwyddyn
Oriau: Rhan Amser
Dyddiad cau: 21 Medi 2025
Lleoliad: DL147JF
Gweithio o bell: Ar y safle yn unig
Cwmni: The Auckland Project
Math o swydd: Parhaol
Cyfeirnod swydd:

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The role purpose

The Housekeeping Shift leader is an integral role within the Facilities Team, working collaboratively with the Head Housekeeper to provide a full 7-day cover for The Auckland Project to ensure our Attractions, Properties and Holiday Accommodations are cleaned to the highest standard, meeting both health and safety requirements and the standard of cleanliness we expect at The Auckland Project.

You will be a team player, able to use your initiative, be able to identify any problems and report them to your supervisor; you will be friendly, have a can-do attitude and be happy to roll up your sleeves and support the organisation in any way you can. If this sounds like you then please do get in touch.

Working pattern of 4 days out of 7. The role will include regular weekends, Bank Holidays and flexible working where necessary (for example to cover events), to ensure we provide 7 day per week cover.



Key Responsibilities

The post-holder is responsible for the following key deliverables and accountabilities:

Act as deputy for the Head Housekeeper when required

Conduct audits of assigned areas to ensure they consistently meet the highest standards of cleanliness and presentation

Clean, stock, and maintain designated areas and facilities

Perform routine tasks such as dusting, sweeping, vacuuming, and mopping

Undertake deep cleaning and detailed cleaning duties as needed

Report any maintenance issues, deficiencies, or repair requirements to management

Maintain and organise housekeeping supply rooms

Clean gallery spaces and public areas

Carry out external cleaning of buildings when required

Provide cleaning and housekeeping services for The Auckland Project Holiday Accommodation

Support housekeeping for other accommodation within the organisation, including The Park Head Hotel, to ensure timely turnaround for guests and visitors

Participate in staff training and development sessions

Adhere strictly to Health & Safety policies, procedures, and GDPR requirements

Carry out cleaning tasks in accordance with instructions to ensure all venues are kept in a clean, safe, and welcoming condition at all times

Undertake any additional duties as directed by the Line Manager

Internal and External Relationships
Working collaboratively with colleagues across departments to achieve TAP’s organisational objectives
Maintain excellent relationships with the large team of volunteers and colleagues


Health & Safety
Be committed to good health and safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.



Person Specification
Essential:

Good General standard of education

Excellent communication skills

Good organisation skills

Ability to follow procedures / instruction accurately

Excellent customer relations skills

Excellent attention to detail

Ability to work unsupervised and deliver quality work or a high standard

Positive and approachable manner

Ability to work at height

Understanding of Control of Substances Hazardous to Health (COSHH)

Pride in creating clean and tidy environments.

Be a positive team player

Highly motivated and flexible

Be professional and hard working with an enthusiastic approach

Trustworthy

Maintain confidentiality and demonstrate professional integrity at all times

Physical strength and stamina in a labour-intensive role.



Desirable

NVQ in cleaning

Cleaner in paid employment

Working as part of a team

Demonstrate a track record in housekeeping and cleaning roles

Supervisory Experience

Good numeracy & Literacy skills

Auditing


The Auckland Project focus
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.

Our visitor destination and community development programme broadly fits into three areas:

The social environment: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive

The natural environment: we protect, sustain and enhance the world around us

The built environment: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.

By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.    

How to Apply 

Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to recruitment@aucklandproject.org  

 Closing date:  Monday 8th September 2025 at 12 noon 

  We are unable to accept CVs as application. We only accept a completed application form which can be found at https://aucklandproject.org/support-us/jobs/

 If we receive a high volume of applications, we reserve the right to close the application process early. 

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