Housekeeping Shift Leader
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | £15,974 per year |
| Hours: | Part time |
| Closing date: | 21 September 2025 |
| Location: | DL147JF |
| Remote working: | On-site only |
| Company: | The Auckland Project |
| Job type: | Permanent |
| Job reference: |
Summary
The role purpose
The Housekeeping Shift leader is an integral role within the Facilities Team, working collaboratively with the Head Housekeeper to provide a full 7-day cover for The Auckland Project to ensure our Attractions, Properties and Holiday Accommodations are cleaned to the highest standard, meeting both health and safety requirements and the standard of cleanliness we expect at The Auckland Project.
You will be a team player, able to use your initiative, be able to identify any problems and report them to your supervisor; you will be friendly, have a can-do attitude and be happy to roll up your sleeves and support the organisation in any way you can. If this sounds like you then please do get in touch.
Working pattern of 4 days out of 7. The role will include regular weekends, Bank Holidays and flexible working where necessary (for example to cover events), to ensure we provide 7 day per week cover.
Key Responsibilities
The post-holder is responsible for the following key deliverables and accountabilities:
Act as deputy for the Head Housekeeper when required
Conduct audits of assigned areas to ensure they consistently meet the highest standards of cleanliness and presentation
Clean, stock, and maintain designated areas and facilities
Perform routine tasks such as dusting, sweeping, vacuuming, and mopping
Undertake deep cleaning and detailed cleaning duties as needed
Report any maintenance issues, deficiencies, or repair requirements to management
Maintain and organise housekeeping supply rooms
Clean gallery spaces and public areas
Carry out external cleaning of buildings when required
Provide cleaning and housekeeping services for The Auckland Project Holiday Accommodation
Support housekeeping for other accommodation within the organisation, including The Park Head Hotel, to ensure timely turnaround for guests and visitors
Participate in staff training and development sessions
Adhere strictly to Health & Safety policies, procedures, and GDPR requirements
Carry out cleaning tasks in accordance with instructions to ensure all venues are kept in a clean, safe, and welcoming condition at all times
Undertake any additional duties as directed by the Line Manager
Internal and External Relationships
Working collaboratively with colleagues across departments to achieve TAP’s organisational objectives
Maintain excellent relationships with the large team of volunteers and colleagues
Health & Safety
Be committed to good health and safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.
Person Specification
Essential:
Good General standard of education
Excellent communication skills
Good organisation skills
Ability to follow procedures / instruction accurately
Excellent customer relations skills
Excellent attention to detail
Ability to work unsupervised and deliver quality work or a high standard
Positive and approachable manner
Ability to work at height
Understanding of Control of Substances Hazardous to Health (COSHH)
Pride in creating clean and tidy environments.
Be a positive team player
Highly motivated and flexible
Be professional and hard working with an enthusiastic approach
Trustworthy
Maintain confidentiality and demonstrate professional integrity at all times
Physical strength and stamina in a labour-intensive role.
Desirable
NVQ in cleaning
Cleaner in paid employment
Working as part of a team
Demonstrate a track record in housekeeping and cleaning roles
Supervisory Experience
Good numeracy & Literacy skills
Auditing
The Auckland Project focus
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.
Our visitor destination and community development programme broadly fits into three areas:
The social environment: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive
The natural environment: we protect, sustain and enhance the world around us
The built environment: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.
By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.
How to Apply
Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to recruitment@aucklandproject.org
Closing date: Monday 8th September 2025 at 12 noon
We are unable to accept CVs as application. We only accept a completed application form which can be found at https://aucklandproject.org/support-us/jobs/
If we receive a high volume of applications, we reserve the right to close the application process early.
The Housekeeping Shift leader is an integral role within the Facilities Team, working collaboratively with the Head Housekeeper to provide a full 7-day cover for The Auckland Project to ensure our Attractions, Properties and Holiday Accommodations are cleaned to the highest standard, meeting both health and safety requirements and the standard of cleanliness we expect at The Auckland Project.
You will be a team player, able to use your initiative, be able to identify any problems and report them to your supervisor; you will be friendly, have a can-do attitude and be happy to roll up your sleeves and support the organisation in any way you can. If this sounds like you then please do get in touch.
Working pattern of 4 days out of 7. The role will include regular weekends, Bank Holidays and flexible working where necessary (for example to cover events), to ensure we provide 7 day per week cover.
Key Responsibilities
The post-holder is responsible for the following key deliverables and accountabilities:
Act as deputy for the Head Housekeeper when required
Conduct audits of assigned areas to ensure they consistently meet the highest standards of cleanliness and presentation
Clean, stock, and maintain designated areas and facilities
Perform routine tasks such as dusting, sweeping, vacuuming, and mopping
Undertake deep cleaning and detailed cleaning duties as needed
Report any maintenance issues, deficiencies, or repair requirements to management
Maintain and organise housekeeping supply rooms
Clean gallery spaces and public areas
Carry out external cleaning of buildings when required
Provide cleaning and housekeeping services for The Auckland Project Holiday Accommodation
Support housekeeping for other accommodation within the organisation, including The Park Head Hotel, to ensure timely turnaround for guests and visitors
Participate in staff training and development sessions
Adhere strictly to Health & Safety policies, procedures, and GDPR requirements
Carry out cleaning tasks in accordance with instructions to ensure all venues are kept in a clean, safe, and welcoming condition at all times
Undertake any additional duties as directed by the Line Manager
Internal and External Relationships
Working collaboratively with colleagues across departments to achieve TAP’s organisational objectives
Maintain excellent relationships with the large team of volunteers and colleagues
Health & Safety
Be committed to good health and safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.
Person Specification
Essential:
Good General standard of education
Excellent communication skills
Good organisation skills
Ability to follow procedures / instruction accurately
Excellent customer relations skills
Excellent attention to detail
Ability to work unsupervised and deliver quality work or a high standard
Positive and approachable manner
Ability to work at height
Understanding of Control of Substances Hazardous to Health (COSHH)
Pride in creating clean and tidy environments.
Be a positive team player
Highly motivated and flexible
Be professional and hard working with an enthusiastic approach
Trustworthy
Maintain confidentiality and demonstrate professional integrity at all times
Physical strength and stamina in a labour-intensive role.
Desirable
NVQ in cleaning
Cleaner in paid employment
Working as part of a team
Demonstrate a track record in housekeeping and cleaning roles
Supervisory Experience
Good numeracy & Literacy skills
Auditing
The Auckland Project focus
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.
Our visitor destination and community development programme broadly fits into three areas:
The social environment: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive
The natural environment: we protect, sustain and enhance the world around us
The built environment: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.
By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.
How to Apply
Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to recruitment@aucklandproject.org
Closing date: Monday 8th September 2025 at 12 noon
We are unable to accept CVs as application. We only accept a completed application form which can be found at https://aucklandproject.org/support-us/jobs/
If we receive a high volume of applications, we reserve the right to close the application process early.