Apprentice - Administration Support Assistant
| Dyddiad hysbysebu: | 20 Awst 2025 |
|---|---|
| Cyflog: | £18,425 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Local Government Pension Scheme |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Medi 2025 |
| Lleoliad: | Barnstaple, Devon |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | North Devon District Council |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: |
Crynodeb
The post holder will be trained to:
Use a variety of IT systems for extraction and accurate input of data in respect of Revenues and Benefits. e.g. IBS for Council Tax, Non Domestic Rates and Housing Benefits, Comino for scanning and retrieving documents and for work flow processes
Scan correspondence and forms for the Revenues and Benefits Section using Document Imaging System
Accurately sort incoming post, log back returned documents, find account reference numbers and pass any complaints to a senior officer
Accurately index post by identifying each document this will involve checking other IT systems
Ensure scanning and indexing are up to date to enable efficient retrieval of records
Prioritise workload to ensure business objectives are achieved and customer requirements are met
Accurately and efficiently maintain records, legislative manuals and supplies of stationery
Process and issue Council Tax and Non Domestic Rates bills
Issue review letters to properties where building works are being undertaken and benefit review letters
Check outstanding property inspections updating the database and issue documents as required
Work closely with the team leader and team to identify, agree and exceed volumes and quality standards in all aspects of the role, both for you and for the team
Deal with basic customer telephone enquiries
Carry out commensurate duties in Resources when required by the Manager
Use a variety of IT systems for extraction and accurate input of data in respect of Revenues and Benefits. e.g. IBS for Council Tax, Non Domestic Rates and Housing Benefits, Comino for scanning and retrieving documents and for work flow processes
Scan correspondence and forms for the Revenues and Benefits Section using Document Imaging System
Accurately sort incoming post, log back returned documents, find account reference numbers and pass any complaints to a senior officer
Accurately index post by identifying each document this will involve checking other IT systems
Ensure scanning and indexing are up to date to enable efficient retrieval of records
Prioritise workload to ensure business objectives are achieved and customer requirements are met
Accurately and efficiently maintain records, legislative manuals and supplies of stationery
Process and issue Council Tax and Non Domestic Rates bills
Issue review letters to properties where building works are being undertaken and benefit review letters
Check outstanding property inspections updating the database and issue documents as required
Work closely with the team leader and team to identify, agree and exceed volumes and quality standards in all aspects of the role, both for you and for the team
Deal with basic customer telephone enquiries
Carry out commensurate duties in Resources when required by the Manager
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.