Repairs Hub Team Leader
| Dyddiad hysbysebu: | 19 Awst 2025 |
|---|---|
| Cyflog: | £41,141 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Medi 2025 |
| Lleoliad: | Bridgend, Bridgend County |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Valleys to Coast Housing |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
40 hours a week.
Do you thrive on helping others and staying organised? We’re looking for a proactive Repairs Hub Team Leader to manage the Repairs team.
The Repairs Hub Team Leader ensures excellent customer service within the responsive service area, managing customer interactions, operational performance, and resource allocation. The role focuses on efficiency, compliance, and continuous improvement, while fostering strong relationships with customers, leaseholders, and external service providers. Collaboration with other teams and stakeholders is key to delivering high-quality service.
You will lead a team delivering: responsive repairs call handling; accurate
technical diagnosis and advice; responsive scheduling, an out of hours service and an administrative function. This will support the delivery of an effective first point of contact service and ensure our trade colleagues’ time is being utilised as efficiently as possible.
As an equal opportunities employer, Llanw is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Llanw.
Llanw reserves the right to close the job role earlier than the specified closing date if sufficient applications have been received. Therefore, we encourage you to submit your application as soon as reasonably practicable. We look forward to hearing from you.
Do you thrive on helping others and staying organised? We’re looking for a proactive Repairs Hub Team Leader to manage the Repairs team.
The Repairs Hub Team Leader ensures excellent customer service within the responsive service area, managing customer interactions, operational performance, and resource allocation. The role focuses on efficiency, compliance, and continuous improvement, while fostering strong relationships with customers, leaseholders, and external service providers. Collaboration with other teams and stakeholders is key to delivering high-quality service.
You will lead a team delivering: responsive repairs call handling; accurate
technical diagnosis and advice; responsive scheduling, an out of hours service and an administrative function. This will support the delivery of an effective first point of contact service and ensure our trade colleagues’ time is being utilised as efficiently as possible.
As an equal opportunities employer, Llanw is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Llanw.
Llanw reserves the right to close the job role earlier than the specified closing date if sufficient applications have been received. Therefore, we encourage you to submit your application as soon as reasonably practicable. We look forward to hearing from you.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.