Dewislen

Head of PMO

Manylion swydd
Dyddiad hysbysebu: 15 Awst 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £80000-90000 per annum
Oriau: Llawn Amser
Dyddiad cau: 31 Awst 2025
Lleoliad: Home Based with travel, b91
Cwmni: Serco Limited
Math o swydd: Parhaol
Cyfeirnod swydd: 304186-43592004

Gwneud cais am y swydd hon

Crynodeb

Serco Limited

Serco: Justice & Immigration Contract
Permanent, Full Time
Home Based with travel
Up to £90,000 pa + Company Car + Corporate Benefits Package

Due to growth within our Justice & Immigration (J&I) contract, we have an exciting new opportunity for a PMO to join our FM Leadership Team! You will lead and oversee the portfolio of Lifecycle and Client Funded projects and programmes for J&I FM, ensuring governance, performance, risk management, and stakeholder engagement across all project stages. Directly reporting into the FM Director, you will balance multiple demands while ensuring quality delivery.
Key Responsibilities

- Portfolio Management

- Oversee projects from conception/scoping to delivery.
- Monitor time, cost, and quality tolerance levels.
- Provide escalation and mitigation support.
- Ensure change requests are integrated into relevant projects.

- Governance & Assurance

- Align processes with Authority and Serco standards.
- Maintain central registers/logs (including RAIDO).
- Chair governance forums and ensure compliance with project management standards.
- Report progress/performance internally and externally (e.g., CVRs).

- Operational Delivery

- Manage contract/project mobilisation and demobilisation.
- Lead asset condition surveys for lifecycle strategy.
- Support delivery of programme-wide contract and partner milestones.

- Stakeholder & Team Leadership

- Coordinate interdependencies between projects.
- Manage partner collaboration and conflict resolution.
- Lead and motivate programme teams.
- Communicate effectively with stakeholders, including senior leadership.



Key Accountabilities

- Deliver programmes and projects to achieve strategic outcomes and benefits.
- Drive performance across J&I FM.
- Share expertise to develop team capability.


Required Skills & Knowledge

- Deep understanding of project, programme, and portfolio management (including governance, assurance, pre
- and post-sales scenarios).
- Familiarity with government outsourcing services.
- Advanced skills in MS Office suite (Project Online, Teams, SharePoint, Word, Visio, Excel, PowerPoint).
- Strong estimating, planning, and scheduling techniques.
- Ability to manage change programmes in complex environments (preferably Defence/Engineering sectors).
- Experience in MSP® and/or Agile PM methodologies.
- Exceptional collaboration, influencing, and stakeholder engagement skills.
- Ability to drive clarity from ambiguity in high-pressure settings.

Qualifications

- Degree-level education (or equivalent experience).


- Programme Management certification (MSP Practitioner, Agile PM, or working at this level with ability to obtain Practitioner certification)


Why Serco

A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer


- Up to 6% contributory pension scheme
- Serco Benefits package
- discounts include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
- Serco ShareSave
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- The chance to make a positive difference
- A company passionate about diversity and inclusion

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon