Housing Support Officer
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | £21.86 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 13 September 2025 |
| Location: | Bournemouth, Dorset, BH2 6DY |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bournemouth 5274328 |
Summary
What's involved with this role:
JOB TITLE: Housing Support & Inclusion Officer - Homelessness' Prevention
REF: Bournemouth 5274328
Contract Type: Temporary, Anticipated 2 to 3 months
Pay rate: £21.86 per hour PAYE
Working Arrangement: You will be required to work locally on a daily basis, 5 days a week - essential
Enhanced DBS is required - essential
Driving Licence and access to a vehicle for work purposes on a daily basis - essential
The role:
On behalf of a local council, we are seeking a Housing Support & Inclusion Officer to support households to remain in their own homes and proactively preventing homelessness.
You will be required to work locally on a daily basis.
Key Responsibilities:
Assist households who are homeless and living in temporary or emergency accommodation to secure a longer-term housing solution.
Work within a team to find creative and sustainable housing options for customers
Support team kin the delivery of a responsive front line duty service
Support customers in a variety of tenure types including the private sector, social housing, and family arrangements.
Deliver support in a variety of community settings including customers’ homes.
Empower customers to live independently and sustain their accommodation.
Work with vulnerable people who have a wide range of needs that may impact on their ability to sustain their home and
Work effectively with partner agencies to implement a holistic support package tailored to household needs.
What the client is looking for:
Must have access to a vehicle for work purposes
Experience providing excellent customer service and dealing with members of the public both face to face and over the phone
Ability to motivate people and obtain positive engagement
Excellent communication skills and ability to adapt these according to the circumstances
Strong negotiation skills
Ability to explain legislation so it can be clearly understood
Ability to deal effectively with caseloads and competing demands
Able to work on own initiative resilient and ability to work under pressure
Resilient and ability to work under pressure
Able to take empathetic and nonjudgmental approach to customer care
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bournemouth 5274328
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.