Quality Governance Coordinator
| Dyddiad hysbysebu: | 14 Awst 2025 |
|---|---|
| Cyflog: | £44,485.00 i £52,521.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £44485.00 - £52521.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Awst 2025 |
| Lleoliad: | Stanmore, HA7 4LP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9392-25-0172 |
Crynodeb
Administrative & Business SupportTo provide comprehensive and experienced business administrative and project support to the Managing Director and the Director of Clinical ServicesTo be the central point of coordination for key and relevant internal and external meetings and committees, including relating Integrated Governance and Risk Committee, Health & Safety meeting, Emergency Planning Resilience Response meeting, Nursing Recruitment & Retention meeting.Liaise with staff across the Trust ensuring timely collation and submission of papers for meetings.Take accurate minutes of meetings, and ensure that actions are followed up with the appropriate leads within the agreed timescale.Governance & Compliance CoordinationMaintain Private Care governance and assurance framework aligned with Trust and national guidance (e.g. PHIN).Ensure governance policies, SOPs and registers are regularly reviewed, version-controlled and accessible.Support preparation of governance-related board reports, performance dashboards and regulatory submissions.Coordinate the collection and distribution of PROMS forms and friends and family test (FFT) returns.Serve as the administrator for governance and reporting.Complaints Handling & InvestigationsAct as central coordinator for all formal and informal complaints and PALS enquiries across Private Care.Lead the logging, triage, and investigation coordination of complaints ensuring compliance with Trust response deadlines and national frameworks.Liaise with complainants, clinicians and administrative teams to ensure investigations and responses are completed.Extract learning themes and track implementation of action plans resulting from complaints and investigations.Maintain accurate complaints register; support alignment with divisional risk management processes.Facilitate the management of incidents and ensuring incidents are reviewed and closed promptly and learning/actions shared as directed by the director of Clinical Services.PHIN Data ManagementLead the end-to-end PHIN (Private Healthcare Information Network) data submission process.Work with digital and clinical teams to extract validated datasets (e.g., from EPIC or internal databases).Conduct internal data checks to ensure completeness and accuracy.Respond to queries or audits from PHIN in collaboration with clinical and governance leads.Audit & Quality AssuranceCoordinate internal and external audit administration (clinical, operational, data protection) across Private Care.Support quality improvement initiatives through structured data analysis and stakeholder engagement.Administrative & Strategic SupportProvide high-level administrative support to the Director of clinical services; including governance report preparation.