Dewislen

Service Owner Specialist

Manylion swydd
Dyddiad hysbysebu: 13 Awst 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £48747-54480 per annum
Oriau: Llawn Amser
Dyddiad cau: 27 Awst 2025
Lleoliad: Coventry, CV7 9JU
Cwmni: Cadent Gas Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: 1978-43587669

Gwneud cais am y swydd hon

Crynodeb

Cadent Gas Ltd



Own the service. Drive the experience. Deliver excellence.


Be the operational heartbeat behind our IT services.

As our Service Owner Specialist, you’ll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability, you’ll be the go-to expert for operational excellence, incident resolution, and continuous improvement.
This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services.





Why you will love this role:



- Service Leadership – Own the performance and integrity of critical IT services.
- Operational Impact – Ensure 24x7x365 service availability and rapid incident resolution.
- Strategic Influence – Collaborate with senior stakeholders and vendors to drive improvements.
- Continuous Improvement – Lead service reviews, audits, and performance reporting.
- Cross-Functional Collaboration – Work across IT, business, and supplier teams to deliver results.






What you’ll bring:



- Extensive IT service management experience in a multi-sourced environment.
- Strong background in managing third-party service providers and SLAs.
- ITIL Foundation qualification (minimum).
- Proven ability to lead, influence, and manage change.
- Excellent communication skills with the ability to translate technical issues into business language.
- Experience with PRINCE2 and Agile methodologies.
- Strong customer service ethos and stakeholder engagement skills.




Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon