Compliance Officer
Dyddiad hysbysebu: | 13 Awst 2025 |
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Cyflog: | £27,000 i £31,000 bob blwyddyn |
Oriau: | Llawn Amser |
Dyddiad cau: | 22 Awst 2025 |
Lleoliad: | Derbyshire, East Midlands |
Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
Cwmni: | Citizens Advice Mid Mercia |
Math o swydd: | Parhaol |
Cyfeirnod swydd: |
Crynodeb
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
Are you an experienced compliance professional who would like to use your expertise to make a difference in a fast-paced and multi-faceted charity?
Due to the continued growth and expansion of our services, we have an exciting opportunity for a Compliance Officer to join our Central Support Team.
We are seeking an experienced, detail-focused individual to support the Head of Compliance & Central Support in all areas of compliance administration including GDPR/data privacy, website and social media content, contract due diligence, complaints handling, to name but a few.
The successful candidate will possess excellent analytical skills, a high level of accuracy and attention to detail, and is able to work at pace in a department that is expected to meet deadlines.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
We are looking for someone who has:
• Specialist experience within a compliance role, with GDPR expertise
• Good understanding of regulatory requirements and data privacy principles
• Excellent organisational and document management skills
• Proven strong knowledge of Microsoft Office 365 applications (Word, Excel, Outlook)
• High level of accuracy and thoroughness, with excellent attention to detail and a systematic approach to managing tasks
• Able to work under pressure, to deadlines, in a fast-paced environment
• Experience of complaint handling
• Full clean driving licence and use of own vehicle
Responsibilities / Key Tasks:
• Ensure the organisation maintains compliance with data protection regulations, keeping all GDPR-compliant policies and procedures under review
• Conduct data protection impact assessments (DPIA) and draft data sharing agreements, as appropriate
• Review and maintain a complaint handling process in line with regulatory requirements
• Ensure all website/social media content complies with legal standards, including GDPR
• Draft, review and update policies and procedures, as required
• Deputise for the Head of Compliance & Central Support in compliance-related matters, as required
• Keep staff/volunteers on track with their annual mandatory training requirements
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
• Salary: £27,000 to £31,000 per annum (dependent upon experience)
• Hours: 37.5 hrs /wk
• Location: Hybrid Working –a few days per week from one of our offices, a few days from home depending on service needs.
• Contract: permanent
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
To apply - applications only, via our website
Or apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Closing Date: 22 August 2025
Thank you for your interest in our vacancy. Due to the volume of applications anticipated for this role, if you do not hear back from us within 10 working days of the closing date, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd