Tenancy Investigations Officer - Hackney
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £182.68 per day |
| Additional salary information: | per day PAYE |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | Hackney |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | JM 118718 Hackney |
Summary
What's involved with this role:
Tenancy Investigations Officer
JM 118718 Hackney
£182.68 per day PAYE
35-37 hours per week
Contract Length: 5 months
Location: Hackney, London
Our Client is seeking a proactive and ambitious Tenancy Investigator to join a high-performing Audit and Anti-Fraud team. This is a fantastic opportunity to play a key role in safeguarding social housing stock for those in genuine need.
The Role:
As a Tenancy Investigator, you will provide a comprehensive investigation service into cases of tenancy fraud. Working with minimal supervision, you will manage investigations from referral to conclusion, obtaining evidence to support the recovery of misused properties and to ensure fairness within the housing system.
This role is vital to ensuring housing services operate with integrity and that internal controls remain robust.
Conducting Investigations: Manage a caseload of tenancy fraud cases, carrying out all aspects of investigative work including interviews, taking witness statements, and liaising with enforcement agencies.
Gathering Evidence: Obtain information from multiple systems and sources to build strong cases for legal action, such as recovering unlawfully sublet properties or refusing fraudulent ‘Right to Buy’ applications.
Reporting: Prepare high-quality case reports and progress updates for management and stakeholders, maintaining accurate investigation records.
Collaboration & Training: Work closely with housing staff, social housing providers, and external partners. Support the development and delivery of fraud awareness training.
Compliance: Ensure all investigations comply with relevant legislation including PACE, RIPA, DPA, HRA, and other applicable policies and best practice guidelines.
Person Specification:
We are looking for a self-motivated and experienced investigator who thrives under pressure and can meet strict deadlines. You must be a confident communicator, able to engage with people at all levels, and remain professional in challenging or confrontational situations.
Essential Requirements:
A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in tenancy fraud or comparable investigation work.
Proven experience in a counter-fraud or investigative role, ideally within the public sector.
Strong working knowledge of relevant legislation (PACE, CPIA, RIPA, Fraud Act, POSHFA).
Good understanding of housing law, particularly Housing Acts relating to sub-letting.
Excellent written, verbal, and presentation skills, with experience producing detailed reports and witness statements.
Strong organisational skills with the ability to prioritise and progress multiple cases independently.
Willingness and flexibility to work outside normal office hours, including early mornings, evenings, and weekends if investigations require.
Ability to pass an enhanced Disclosure and Barring Service (DBS) check.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: JM 118718 Hackney
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.