Customer Experience Advisor - Safer Homes
| Dyddiad hysbysebu: | 08 Awst 2025 |
|---|---|
| Cyflog: | £26,824 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 19 Awst 2025 |
| Lleoliad: | Portishead, Bristol |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Alliance Homes Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We are looking for a new colleague to join our amazing and friendly Safer Homes Team!
We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.
You will be the first point of contact for customers accessing our compliance related services (Gas and Electric for example), providing first-time right solutions and resolving their queries alongside some admin related tasks.
With great opportunities to gain a full understanding of Alliance Homes and lead onto potential progression opportunities within the team and company, this a role not to miss.
About you:
You will be a strong administrator, with excellent communication skills, both oral and written.
You will have experience in customer service or with dealing with members of the public and be able to maintain a high level of customer service, whilst working well under pressure.
IT literacy skills, including Microsoft Office are needed for this role as you will be working with a range of in-house databases.
We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.
You will be the first point of contact for customers accessing our compliance related services (Gas and Electric for example), providing first-time right solutions and resolving their queries alongside some admin related tasks.
With great opportunities to gain a full understanding of Alliance Homes and lead onto potential progression opportunities within the team and company, this a role not to miss.
About you:
You will be a strong administrator, with excellent communication skills, both oral and written.
You will have experience in customer service or with dealing with members of the public and be able to maintain a high level of customer service, whilst working well under pressure.
IT literacy skills, including Microsoft Office are needed for this role as you will be working with a range of in-house databases.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.