Customer Experience Advisor - Safer Homes
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | £26,824 per year, pro rata |
| Hours: | Part time |
| Closing date: | 19 August 2025 |
| Location: | Portishead, Bristol |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Alliance Homes Group |
| Job type: | Permanent |
| Job reference: |
Summary
We are looking for a new colleague to join our amazing and friendly Safer Homes Team!
We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.
You will be the first point of contact for customers accessing our compliance related services (Gas and Electric for example), providing first-time right solutions and resolving their queries alongside some admin related tasks.
With great opportunities to gain a full understanding of Alliance Homes and lead onto potential progression opportunities within the team and company, this a role not to miss.
About you:
You will be a strong administrator, with excellent communication skills, both oral and written.
You will have experience in customer service or with dealing with members of the public and be able to maintain a high level of customer service, whilst working well under pressure.
IT literacy skills, including Microsoft Office are needed for this role as you will be working with a range of in-house databases.
We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.
You will be the first point of contact for customers accessing our compliance related services (Gas and Electric for example), providing first-time right solutions and resolving their queries alongside some admin related tasks.
With great opportunities to gain a full understanding of Alliance Homes and lead onto potential progression opportunities within the team and company, this a role not to miss.
About you:
You will be a strong administrator, with excellent communication skills, both oral and written.
You will have experience in customer service or with dealing with members of the public and be able to maintain a high level of customer service, whilst working well under pressure.
IT literacy skills, including Microsoft Office are needed for this role as you will be working with a range of in-house databases.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.