Trainee Policy Operations Technician
| Posting date: | 07 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 September 2025 |
| Location: | Dorking |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Web Recruit Ltd |
| Job type: | Permanent |
| Job reference: | JTARM1809/SK |
Summary
Trainee Policy Operations Technician
Dorking, Surrey (Hybrid working with 3 days per week in the office after completed training)
Are you a customer service professional who wants more? Looking to expand your horizons and career potential?
We’re Sabre Insurance, a leading motor vehicle insurance specialist, and we’re looking for a Trainee Policy Operations Technician to join us in Surrey.
What’s in It for You?
- Competitive salary
- Pension scheme (with matched payments of up to 7.5%)
- Vitality health insurance
- Employee Benefits Portal
- Share Save scheme
- Group Life Policy (Death In Service)
- Social/Charity events
- Eye Test
- Casual dress
- Fruit provided weekly
- Optional breakfasts provided daily
- Annual Health Checks
- Annual Flu jabs
What Will You Be doing?
As a Trainee Policy Operations Technician, you’ll become a crucial part of the team, learning the ropes and keeping our insurance policy processes moving.
Following comprehensive training, you’ll provide admin and customer support for our insurance products, making sure everything runs smoothly behind the scenes.
This in-depth, engaging role will equip you with a host of knowledge and expertise surrounding our policies and company and will see you working in a collaborative way to deliver for us, our broker partners and our customers.
Specifically, you’ll learn to:
- Respond to enquiries from customers, brokers and third parties
- Process new business, renewals, adjustments, cancellations and queries
- Deliver exceptional service and support
- Investigate and resolve data discrepancies
- Contact brokers to validate policy details
What Will You Need?
To join us as a Trainee Policy Operations Technician, you’ll need:
- Experience of providing customer service
- Good interpersonal and communication skills
- Confidence working in a telephone-based environment
- Ability to understand and use established systems and processes
- Ability to plan, prioritise and manage your own workload
- Excellent attention to detail and accuracy in recording information
- At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
About Us
Sabre Insurance is no ordinary insurer – we’re the bold force behind car and motorbike cover across the UK, making insurance smarter, faster and fairer for everyone. With big-name brands like Go Girl, Insure 2 Drive and Sabre Direct, we’ve got the roads covered – and yes, we’re just getting started.
We work with brokers, talk directly to customers, and price risks like pros – all powered by data, ambition and a drive to do things differently. Think fewer buzzwords, more action. Welcome to Sabre – where insurance meets energy.
But Why Join Us?
If you’re an enthusiastic and ambitious customer service professional, this is the perfect opportunity to expand your career horizons and take on a new challenge within the insurance industry.
At Sabre, we don’t just offer a job - we offer a launchpad. You’ll discover all the training you could wish for, guidance from knowledgeable experts and experienced professionals and a real chance to build a long-term career with an industry leader.
On top of this, did you see the benefits at the top of this advert? We’ll make sure you’ve got everything you need in and outside of work so you can thrive during the working day. We’ve got a real focus on health and well-being, a relaxed working atmosphere and social responsibility, so you can rest assured that we’ve got your best interests at heart, alongside the success of the organisation (and your career).
Other organisations may call this role Policy Administrator, Insurance Administrator, Policy Support Technician, Trainee Insurance Operations Assistant, or Insurance Support Assistant.
Webrecruit and Sabre Insurance are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're ready to kickstart your career and grow with one of the UK’s most exciting insurers as a Trainee Policy Operations Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Dorking, Surrey (Hybrid working with 3 days per week in the office after completed training)
Are you a customer service professional who wants more? Looking to expand your horizons and career potential?
We’re Sabre Insurance, a leading motor vehicle insurance specialist, and we’re looking for a Trainee Policy Operations Technician to join us in Surrey.
What’s in It for You?
- Competitive salary
- Pension scheme (with matched payments of up to 7.5%)
- Vitality health insurance
- Employee Benefits Portal
- Share Save scheme
- Group Life Policy (Death In Service)
- Social/Charity events
- Eye Test
- Casual dress
- Fruit provided weekly
- Optional breakfasts provided daily
- Annual Health Checks
- Annual Flu jabs
What Will You Be doing?
As a Trainee Policy Operations Technician, you’ll become a crucial part of the team, learning the ropes and keeping our insurance policy processes moving.
Following comprehensive training, you’ll provide admin and customer support for our insurance products, making sure everything runs smoothly behind the scenes.
This in-depth, engaging role will equip you with a host of knowledge and expertise surrounding our policies and company and will see you working in a collaborative way to deliver for us, our broker partners and our customers.
Specifically, you’ll learn to:
- Respond to enquiries from customers, brokers and third parties
- Process new business, renewals, adjustments, cancellations and queries
- Deliver exceptional service and support
- Investigate and resolve data discrepancies
- Contact brokers to validate policy details
What Will You Need?
To join us as a Trainee Policy Operations Technician, you’ll need:
- Experience of providing customer service
- Good interpersonal and communication skills
- Confidence working in a telephone-based environment
- Ability to understand and use established systems and processes
- Ability to plan, prioritise and manage your own workload
- Excellent attention to detail and accuracy in recording information
- At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
About Us
Sabre Insurance is no ordinary insurer – we’re the bold force behind car and motorbike cover across the UK, making insurance smarter, faster and fairer for everyone. With big-name brands like Go Girl, Insure 2 Drive and Sabre Direct, we’ve got the roads covered – and yes, we’re just getting started.
We work with brokers, talk directly to customers, and price risks like pros – all powered by data, ambition and a drive to do things differently. Think fewer buzzwords, more action. Welcome to Sabre – where insurance meets energy.
But Why Join Us?
If you’re an enthusiastic and ambitious customer service professional, this is the perfect opportunity to expand your career horizons and take on a new challenge within the insurance industry.
At Sabre, we don’t just offer a job - we offer a launchpad. You’ll discover all the training you could wish for, guidance from knowledgeable experts and experienced professionals and a real chance to build a long-term career with an industry leader.
On top of this, did you see the benefits at the top of this advert? We’ll make sure you’ve got everything you need in and outside of work so you can thrive during the working day. We’ve got a real focus on health and well-being, a relaxed working atmosphere and social responsibility, so you can rest assured that we’ve got your best interests at heart, alongside the success of the organisation (and your career).
Other organisations may call this role Policy Administrator, Insurance Administrator, Policy Support Technician, Trainee Insurance Operations Assistant, or Insurance Support Assistant.
Webrecruit and Sabre Insurance are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're ready to kickstart your career and grow with one of the UK’s most exciting insurers as a Trainee Policy Operations Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.