Employment & Training Advisor - Restart
| Dyddiad hysbysebu: | 05 Awst 2025 |
|---|---|
| Cyflog: | £25,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Awst 2025 |
| Lleoliad: | cf48 4tq |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Merthyr Tydfil Institute for the Blind |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
MTIB Recruitment – August 2025
MTIB is a Charity and Social Enterprise, which trains, develops and provides support for disabled and disadvantaged people in moving closer to and into sustainable employment. The organisation was established in 1923 and we have gained a reputation for delivering quality services to customers across South Wales.
MTIB offer our staff an attractive package including a 36-hour working week Mon-Thur 8am till 4pm & Friday 8am till 2pm and a company pension scheme in an inclusive work environment where we strive to offer an excellent work / life balance as well as career development opportunities. MTIB is a caring and supportive organisation and we actively promote and support health and wellbeing for all our staff, evidenced by our very low staff turnover. Our company core values are based around a Person Focussed organisation with trust, teamwork, respect and commitment at the centre of all we do and we are a Disability Confident Leader organisation, encouraging applications from individuals from diverse backgrounds.
If you would like to make a real difference to people’s lives and believe you have the necessary attributes to support people in their goal of achieving employment, we would welcome you to apply for our current vacancy. You can apply by sending us your CV and a covering letter (email) of no more than 2 pages, outlining your skills and experience (or transferrable skills) and how these match the job summary and attributes below. Closing date for applications is Monday , 18th August 2025 at 12pm. Starting Salary of around £25,500 (subject to change due to current pay review with an increase after successful completion of probationary period).
Please send CV and cover letter to morena@mtib.co.uk and feel free to call either Morena or Petra on 01685 370072 for an informal chat about the role.
Employment & Training Advisor (RESTART) x 1 (FTE)
Job Summary/Purpose: To provide support, guidance and training to unemployed customers with often complex barriers, with the aim of improving their chances of gaining suitable, sustainable employment.
To ensure that a high standard of customer care is provided for our customers th
Key Duties / Responsibilities We expect our advisors to:
• To build relationships with customers and through advice and support help them identify and work through any barriers to employment
• To have a creative and inclusive approach to engaging with customers
• To be responsible for a caseload of customers. Addressing their needs using diagnostic tools and agreeing an individual action plan
• To work with customers on a one to one or group basis as appropriate
• To maintain frequent contact with customers and to offer guidance, support and advice throughout the duration of the programme
• To interview customers to scope out and understand their individual needs and potential
• To motivate, encourage and support customers to move towards employment and to offer a bespoke package of support to meet their individual needs
• To utilise a positive ‘Can Do’ attitude to identify solutions to employer and customer barriers
• To work with the wider team to deliver employability and soft skills training, which will include confidence and motivation, CV Writing, Interview techniques, skills checks, digital skills and job search
• To maintain customers records in line with MTIB and contract / programme standards
• To act as a role model and deliver a range of support which motivate and empower customers
• To assist customers to plan and progress in line with their action plans, towards improving their life and employment chances
• To be responsible for ensuring all appropriate and relevant key performance indicators are consistently achieved, on time and to agreed deadlines
• To meet all deadlines and targets as required by the needs of the contract / programme
• To accurately maintain relevant IT and administrative systems, producing accurate and timely management information
• To embrace MTIB’s agenda of continuous improvement, customer focus, relationship management, innovation, successful achievement
• Attend team / departmental meetings on a regular basis and contribute to building effective teams by exchanging views, ideas and communicating effectively
• To support colleagues across the organisation to achieve wider business aims and to successfully deliver our social values agenda
• To be respectful and treat others with dignity, being aware of equality and diversity within the workplace at all times
• To undertake Training as necessary for CPD
This post requires local travel and the postholder must have a full, clean driving licence and access to a vehicle – or alternative other provision for transport (e.g. ATW)
Confidentiality
Personal information and many of the duties of this post are of a confidential nature and therefore this post requires an Enhanced DBS check.
ATTRIBUTES E = ESSENTIAL D = DESIRABLE
Qualifications • Good General Education (e.g. GCSE English and Maths) (E)
• QCF Information Advice & Guidance Level 3 or 4. (D)
• QCF Customer Service Level 3 or 4 (D) Or Equivalent Experience. (D)
• QCF level 3 in Assessing Vocational Achievement (formerly A1) (D)
• The successful applicant will be prepared to engage in Employability Sector training (E)
Further Attributes including Experience and Knowledge for post can be found in job link below
https://www.linkedin.com/jobs/view/4280131554/
MTIB is a Charity and Social Enterprise, which trains, develops and provides support for disabled and disadvantaged people in moving closer to and into sustainable employment. The organisation was established in 1923 and we have gained a reputation for delivering quality services to customers across South Wales.
MTIB offer our staff an attractive package including a 36-hour working week Mon-Thur 8am till 4pm & Friday 8am till 2pm and a company pension scheme in an inclusive work environment where we strive to offer an excellent work / life balance as well as career development opportunities. MTIB is a caring and supportive organisation and we actively promote and support health and wellbeing for all our staff, evidenced by our very low staff turnover. Our company core values are based around a Person Focussed organisation with trust, teamwork, respect and commitment at the centre of all we do and we are a Disability Confident Leader organisation, encouraging applications from individuals from diverse backgrounds.
If you would like to make a real difference to people’s lives and believe you have the necessary attributes to support people in their goal of achieving employment, we would welcome you to apply for our current vacancy. You can apply by sending us your CV and a covering letter (email) of no more than 2 pages, outlining your skills and experience (or transferrable skills) and how these match the job summary and attributes below. Closing date for applications is Monday , 18th August 2025 at 12pm. Starting Salary of around £25,500 (subject to change due to current pay review with an increase after successful completion of probationary period).
Please send CV and cover letter to morena@mtib.co.uk and feel free to call either Morena or Petra on 01685 370072 for an informal chat about the role.
Employment & Training Advisor (RESTART) x 1 (FTE)
Job Summary/Purpose: To provide support, guidance and training to unemployed customers with often complex barriers, with the aim of improving their chances of gaining suitable, sustainable employment.
To ensure that a high standard of customer care is provided for our customers th
Key Duties / Responsibilities We expect our advisors to:
• To build relationships with customers and through advice and support help them identify and work through any barriers to employment
• To have a creative and inclusive approach to engaging with customers
• To be responsible for a caseload of customers. Addressing their needs using diagnostic tools and agreeing an individual action plan
• To work with customers on a one to one or group basis as appropriate
• To maintain frequent contact with customers and to offer guidance, support and advice throughout the duration of the programme
• To interview customers to scope out and understand their individual needs and potential
• To motivate, encourage and support customers to move towards employment and to offer a bespoke package of support to meet their individual needs
• To utilise a positive ‘Can Do’ attitude to identify solutions to employer and customer barriers
• To work with the wider team to deliver employability and soft skills training, which will include confidence and motivation, CV Writing, Interview techniques, skills checks, digital skills and job search
• To maintain customers records in line with MTIB and contract / programme standards
• To act as a role model and deliver a range of support which motivate and empower customers
• To assist customers to plan and progress in line with their action plans, towards improving their life and employment chances
• To be responsible for ensuring all appropriate and relevant key performance indicators are consistently achieved, on time and to agreed deadlines
• To meet all deadlines and targets as required by the needs of the contract / programme
• To accurately maintain relevant IT and administrative systems, producing accurate and timely management information
• To embrace MTIB’s agenda of continuous improvement, customer focus, relationship management, innovation, successful achievement
• Attend team / departmental meetings on a regular basis and contribute to building effective teams by exchanging views, ideas and communicating effectively
• To support colleagues across the organisation to achieve wider business aims and to successfully deliver our social values agenda
• To be respectful and treat others with dignity, being aware of equality and diversity within the workplace at all times
• To undertake Training as necessary for CPD
This post requires local travel and the postholder must have a full, clean driving licence and access to a vehicle – or alternative other provision for transport (e.g. ATW)
Confidentiality
Personal information and many of the duties of this post are of a confidential nature and therefore this post requires an Enhanced DBS check.
ATTRIBUTES E = ESSENTIAL D = DESIRABLE
Qualifications • Good General Education (e.g. GCSE English and Maths) (E)
• QCF Information Advice & Guidance Level 3 or 4. (D)
• QCF Customer Service Level 3 or 4 (D) Or Equivalent Experience. (D)
• QCF level 3 in Assessing Vocational Achievement (formerly A1) (D)
• The successful applicant will be prepared to engage in Employability Sector training (E)
Further Attributes including Experience and Knowledge for post can be found in job link below
https://www.linkedin.com/jobs/view/4280131554/
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