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12761 - Computing Officer
| Dyddiad hysbysebu: | 04 Awst 2025 |
|---|---|
| Cyflog: | £29,588 i £33,951 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Awst 2025 |
| Lleoliad: | Edinburgh, Scotland |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | University of Edinburgh |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 12761 |
Crynodeb
Grade UE05: £29,588 to £33,951 per annum
User Services Directorate / Information Services Group
Full-time: 35 hours per week
Open ended: permanent
The Opportunity:
An exciting opportunity to be part of the Information Services team based in the Chancellors Building at the Bioquarter in the south of Edinburgh. Working with a positive, friendly and supportive team providing a wide range of IT services for the College of Medicine. The team covers support for Information Services at the Edinburgh Bioquarter and Central campus.
The post is open ended and is full time 35 hours a week, Monday to Friday. The post holder is initially required to be on-site full time; however, we are open to consider flexible and hybrid working patterns after completed required training and knowledge transfer. You will be reporting to the IS USD Campus Lead for the Bioquarter and Central area.
What the job involves:
Providing end user support, resolving technical problems and providing guidance on computer hardware, software and AV equipment
Installing and supporting a range of operating systems but mainly Windows and OS X
On-site support with the assistance of remote support tools
Providing AV support for lecture theatres, seminar rooms and various meeting rooms
Advising users on appropriate solutions ensuring compliance with policies and procedures
Maintaining and updating internal knowledgebase
A bit about you:
Good working knowledge of Microsoft Windows and Apple OS
Good knowledge of networking (DHCP, DNS, Firewall etc)
Effective communication skills, both oral and written, with the ability to convey information in a clear, concise manner
Good analytical and problem-solving skills
Positive and proactive with the ability to deal with a wide variety of staff and visitors
Ability to work independently and as part of a team
User Services Directorate / Information Services Group
Full-time: 35 hours per week
Open ended: permanent
The Opportunity:
An exciting opportunity to be part of the Information Services team based in the Chancellors Building at the Bioquarter in the south of Edinburgh. Working with a positive, friendly and supportive team providing a wide range of IT services for the College of Medicine. The team covers support for Information Services at the Edinburgh Bioquarter and Central campus.
The post is open ended and is full time 35 hours a week, Monday to Friday. The post holder is initially required to be on-site full time; however, we are open to consider flexible and hybrid working patterns after completed required training and knowledge transfer. You will be reporting to the IS USD Campus Lead for the Bioquarter and Central area.
What the job involves:
Providing end user support, resolving technical problems and providing guidance on computer hardware, software and AV equipment
Installing and supporting a range of operating systems but mainly Windows and OS X
On-site support with the assistance of remote support tools
Providing AV support for lecture theatres, seminar rooms and various meeting rooms
Advising users on appropriate solutions ensuring compliance with policies and procedures
Maintaining and updating internal knowledgebase
A bit about you:
Good working knowledge of Microsoft Windows and Apple OS
Good knowledge of networking (DHCP, DNS, Firewall etc)
Effective communication skills, both oral and written, with the ability to convey information in a clear, concise manner
Good analytical and problem-solving skills
Positive and proactive with the ability to deal with a wide variety of staff and visitors
Ability to work independently and as part of a team