Contact Centre Advisor
| Dyddiad hysbysebu: | 01 Awst 2025 |
|---|---|
| Cyflog: | £26,000 i £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Awst 2025 |
| Lleoliad: | Bristol, South West, BS10 7UG |
| Cwmni: | Octane Recruitment Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 57450739 |
Crynodeb
Job Title: Contact Centre Advisor
Hours: Monday to Friday, between the times of 08:00-18:00-40 hours per week
Salary: £26,000 Basic + Bonus (OTE £30,000)
Ref: 28722
Contact Centre Advisor Benefits:
- Training.
- Company pension.
- Employee discount.
- Long Service Award.
- Free onsite Parking.
- 30 Days Holiday (Including Bank Holidays).
Contact Centre Advisor Responsibilities:
- Working on behalf of the dealerships as an extension of the Service Department, to help create a positive and professional impression for new and returning customers who are interested in booking their vehicles in.
- You will be tasked with making appointments for customers to come to site and following up on vehicles purchases to ensure a full and complete customer experience.
- Predominantly focusing on handling Inbound calls but also extending to making outbound calls, processing internet enquiries and replying to customer emails.
- Providing efficient, informative, and detailed support to incoming customers.
- Updating and maintaining internal systems and processes to ensure accurate records are kept.
- Earning of commission through hitting target driven KPIs and mild upselling.
Contact Centre Advisor Requirements:
- Having experience within a similar role is needed so someone from a Call Centre or Contact Centre position will be ideal. As the role is working within the Motor Trade; a good knowledge of the trade will be preferable but full training will be provided.
- You must have excellent Customer Service skills, be a strong communicator and be able to present yourself in a professional manner. A background within a similar sales position will be an advantage.
Octane Recruitment
Consultant – Beatrice Dickinson
STHOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Hours: Monday to Friday, between the times of 08:00-18:00-40 hours per week
Salary: £26,000 Basic + Bonus (OTE £30,000)
Ref: 28722
Contact Centre Advisor Benefits:
- Training.
- Company pension.
- Employee discount.
- Long Service Award.
- Free onsite Parking.
- 30 Days Holiday (Including Bank Holidays).
Contact Centre Advisor Responsibilities:
- Working on behalf of the dealerships as an extension of the Service Department, to help create a positive and professional impression for new and returning customers who are interested in booking their vehicles in.
- You will be tasked with making appointments for customers to come to site and following up on vehicles purchases to ensure a full and complete customer experience.
- Predominantly focusing on handling Inbound calls but also extending to making outbound calls, processing internet enquiries and replying to customer emails.
- Providing efficient, informative, and detailed support to incoming customers.
- Updating and maintaining internal systems and processes to ensure accurate records are kept.
- Earning of commission through hitting target driven KPIs and mild upselling.
Contact Centre Advisor Requirements:
- Having experience within a similar role is needed so someone from a Call Centre or Contact Centre position will be ideal. As the role is working within the Motor Trade; a good knowledge of the trade will be preferable but full training will be provided.
- You must have excellent Customer Service skills, be a strong communicator and be able to present yourself in a professional manner. A background within a similar sales position will be an advantage.
Octane Recruitment
Consultant – Beatrice Dickinson
STHOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.