Soft Facilities Management Support Officer
| Dyddiad hysbysebu: | 01 Awst 2025 |
|---|---|
| Cyflog: | £29,580 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | A pension contribution of 28.97% based on the listed salary. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Awst 2025 |
| Lleoliad: | PE28 2EA |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Defence |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 417907 |
Crynodeb
As part of the TFM Team you would be responsible for the coordination, progression and monitoring of Soft FM and Catering, Retail and Leisure (CRL) activities across the Station including, but not limited to, the following tasks:
All activities relating to contract monitoring including day to day observation, recording and reporting of contracted outputs for both quality and quantity, ensuring delivery, performance standards and key performance indicators are fully complied with.
Reporting any unsatisfactory performance to Line Manager (LM).
Preparation of Requests for Amendment (RFA) and Requests for Contract Action (RCA), ensuring contracts are amended accordingly.
Day to day monitoring of contracted outputs, for both quality and quantity in accordance with DIO requirements.
Responsible for ensuring that all complaints reported on customer feedback forms are correctly staffed through the process, and that observations or complaints are correctly investigated and responded to effectively.
Incident and Fault reporting.
Attend progress meetings, as required.
Assist in the preparation of related documents for follow-on contracts.
Act as the liaison point and subsequent management of RAF Wyton Memorandums of Understanding/Parenting Statements with all lodgers and maintain a record of establishment figures for the whole station.
Act as point of contact for lodger unit queries regarding support provisions. Identify the necessary amendments and costs to parenting for units moving in/out of Wyton.
Act as the virtual procurement card holder for HESTIA services which are available under the contract. Ensuring all approvals and documents are accurately recorded.
In DI our people solve problems, create understanding and give perspective to the diverse and complex Defence threats and challenges in a rapidly changing world. Together our civilians and military personnel inform decision making in Defence, manage complex finance programmes and develop new technology.
In DI we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work. We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train and promote people based on merit and inspire to create an inclusive workplace free of discrimination. We also offer flexible working arrangements such as flexi-time, job share and compressed hours.
All jobs advertised in DI are subject to fair and open competition.
Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
All activities relating to contract monitoring including day to day observation, recording and reporting of contracted outputs for both quality and quantity, ensuring delivery, performance standards and key performance indicators are fully complied with.
Reporting any unsatisfactory performance to Line Manager (LM).
Preparation of Requests for Amendment (RFA) and Requests for Contract Action (RCA), ensuring contracts are amended accordingly.
Day to day monitoring of contracted outputs, for both quality and quantity in accordance with DIO requirements.
Responsible for ensuring that all complaints reported on customer feedback forms are correctly staffed through the process, and that observations or complaints are correctly investigated and responded to effectively.
Incident and Fault reporting.
Attend progress meetings, as required.
Assist in the preparation of related documents for follow-on contracts.
Act as the liaison point and subsequent management of RAF Wyton Memorandums of Understanding/Parenting Statements with all lodgers and maintain a record of establishment figures for the whole station.
Act as point of contact for lodger unit queries regarding support provisions. Identify the necessary amendments and costs to parenting for units moving in/out of Wyton.
Act as the virtual procurement card holder for HESTIA services which are available under the contract. Ensuring all approvals and documents are accurately recorded.
In DI our people solve problems, create understanding and give perspective to the diverse and complex Defence threats and challenges in a rapidly changing world. Together our civilians and military personnel inform decision making in Defence, manage complex finance programmes and develop new technology.
In DI we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work. We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train and promote people based on merit and inspire to create an inclusive workplace free of discrimination. We also offer flexible working arrangements such as flexi-time, job share and compressed hours.
All jobs advertised in DI are subject to fair and open competition.
Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.