Neighbourhood Response Officer
| Dyddiad hysbysebu: | 31 Gorffennaf 2025 |
|---|---|
| Cyflog: | £18.43 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Awst 2025 |
| Lleoliad: | Plymouth, PL5 1QF |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | MT 000A 3F66 / 1 |
Crynodeb
What's involved with this role:
Job Title: Neighbourhood Response Officer
Reference: 000A 3F66 / 1
Salary: £18.43 per hour PAYE
Hours per week: Full-time
Role length: 3-month opening assignment
Job type: Temporary
Location: Plymouth
Postcode: PL5 1QF
Contract Type: Hybrid
The role:
Our client, a leading housing association, is looking for a proactive and community-focused Neighbourhood Response Officer. You’ll play a vital role in making neighbourhoods safe, clean, and thriving – places residents are proud to live. The role involves supporting vulnerable tenants, managing anti-social behaviour, investigating tenancy breaches, and working closely with internal teams and external partners.
Key Responsibilities:
Develop and deliver neighbourhood plans and local offers
Conduct regular estate inspections and prioritise fire safety actions
Work with residents’ groups to support community facilities and events
Liaise with local partners on safety and ASB issues
Coordinate with internal departments on neighbourhood services
Visit and support customers in breach of tenancy or requiring additional support
Carry out viewings, sign-ups, and tenancy assignments
Represent our client in court, including evictions and stay hearings
Conduct property condition checks and assist with major incidents or decanting
What the client is looking for:
Basic DBS
Able to work alone
A customer-focused, community-driven professional
Strong relationship-building skills with internal teams and external agencies
Confident working independently and taking initiative
Positive, solutions-focused mindset
Resilient and adaptable to change
Excellent communication skills across varied audiences
Experience in customer service, partnership work, and working to plans and targets
Ability to use sound judgment in complex situations
Commitment to equality, diversity, and inclusive service delivery
Flexible with working early evenings or occasional weekends
Able to travel regularly within the region and respond to major incidents if required
Experience in housing or neighbourhood management
How to Apply:
Please submit your CV quoting reference 000A 3F66 / 1
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: MT 000A 3F66 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.