Dewislen

IT Support Apprentice

Manylion swydd
Dyddiad hysbysebu: 30 Gorffennaf 2025
Cyflog: £16,000 i £18,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 29 Awst 2025
Lleoliad: ST13 6DH
Gweithio o bell: Ar y safle yn unig
Cwmni: Lifetime Training
Math o swydd: Prentisiaeth
Cyfeirnod swydd: VA/245116-37853

Gwneud cais am y swydd hon

Crynodeb

Key responsibilities may include:

· Provide technical support both internal and external customers remotely and/or face-to-face

· Establish and diagnose technical problems and faults

· Apply the appropriate security policies in line with organisational requirements

· Communicate with all levels of stakeholders, talking them through steps to resolve issues

· Undertake the relevant processes using tools and technologies to resolve technical issues

· Document and escalate tasks to ensure a clear audit trail and progression of issues Support Technician

· Resolving system user queries and resolving faults in a helpdesk environment.

Gwneud cais am y swydd hon