IT Support Apprentice
Dyddiad hysbysebu: | 30 Gorffennaf 2025 |
---|---|
Cyflog: | £16,000 i £18,000 bob blwyddyn |
Oriau: | Llawn Amser |
Dyddiad cau: | 29 Awst 2025 |
Lleoliad: | ST13 6DH |
Gweithio o bell: | Ar y safle yn unig |
Cwmni: | Lifetime Training |
Math o swydd: | Prentisiaeth |
Cyfeirnod swydd: | VA/245116-37853 |
Crynodeb
Key responsibilities may include:
· Provide technical support both internal and external customers remotely and/or face-to-face
· Establish and diagnose technical problems and faults
· Apply the appropriate security policies in line with organisational requirements
· Communicate with all levels of stakeholders, talking them through steps to resolve issues
· Undertake the relevant processes using tools and technologies to resolve technical issues
· Document and escalate tasks to ensure a clear audit trail and progression of issues Support Technician
· Resolving system user queries and resolving faults in a helpdesk environment.