Technical Administrator
| Posting date: | 24 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 August 2025 |
| Location: | Stevenage, Hertfordshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 145733 |
Summary
Technical Administrator
Location: Stevenage, SG1 2DA
Hours of work: 45
Contract Type: Permanent
We’re looking for a confident and organised Technical Administrator to support our Technical Services Team.
Reporting to the Technical Services Team Leader, you'll coordinate all admin activities related to planned preventative maintenance (PPM), compliance documentation, and reporting - whether delivered in-house or by subcontractors.
Job Description
You’ll play a vital role in ensuring that all PPMs and reactive works are completed on time and to contract requirements, following up on any remedial actions. This role is key to maintaining smooth operations and upholding our professional reputation with the client.
If you're detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
Coordinate and monitor PPM scheduling, completion, and follow-up using CAFM systems
Organise contractor visits, ensuring compliance with Control of Contractors procedures and site protocols
Prioritise statutory and mandatory maintenance tasks, escalating issues to the Site Supervisor when required
Maintain accurate records, including remedial actions, subcontractor reports, and contract compliance
Monitor contractor performance and ensure adherence to service agreements and pre-qualification standards
Provide monthly status updates, performance insights, and management reports using Excel, Word, and PowerPoint
Support glidepath savings tracking and compliance reporting across Southern sites
Professional and Personal Competencies/Qualifications
Proficient in IT systems including Microsoft Excel, Word, and PowerPoint
Experienced in supporting static engineering teams within large estates
Strong customer relationship skills with the ability to manage challenging situations positively
Clear and effective written and verbal communication skills
Excellent organisational, planning, and problem-solving abilities
Able to work under pressure while delivering accurate and timely results
Experience in Integrated Facilities Management, focused on maintenance administration
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Stevenage, SG1 2DA
Hours of work: 45
Contract Type: Permanent
We’re looking for a confident and organised Technical Administrator to support our Technical Services Team.
Reporting to the Technical Services Team Leader, you'll coordinate all admin activities related to planned preventative maintenance (PPM), compliance documentation, and reporting - whether delivered in-house or by subcontractors.
Job Description
You’ll play a vital role in ensuring that all PPMs and reactive works are completed on time and to contract requirements, following up on any remedial actions. This role is key to maintaining smooth operations and upholding our professional reputation with the client.
If you're detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
Coordinate and monitor PPM scheduling, completion, and follow-up using CAFM systems
Organise contractor visits, ensuring compliance with Control of Contractors procedures and site protocols
Prioritise statutory and mandatory maintenance tasks, escalating issues to the Site Supervisor when required
Maintain accurate records, including remedial actions, subcontractor reports, and contract compliance
Monitor contractor performance and ensure adherence to service agreements and pre-qualification standards
Provide monthly status updates, performance insights, and management reports using Excel, Word, and PowerPoint
Support glidepath savings tracking and compliance reporting across Southern sites
Professional and Personal Competencies/Qualifications
Proficient in IT systems including Microsoft Excel, Word, and PowerPoint
Experienced in supporting static engineering teams within large estates
Strong customer relationship skills with the ability to manage challenging situations positively
Clear and effective written and verbal communication skills
Excellent organisational, planning, and problem-solving abilities
Able to work under pressure while delivering accurate and timely results
Experience in Integrated Facilities Management, focused on maintenance administration
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.