Chief Operating Officer
| Dyddiad hysbysebu: | 23 Gorffennaf 2025 |
|---|---|
| Cyflog: | £43,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Awst 2025 |
| Lleoliad: | SY81RU |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Hands Together Ludlow |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | HTL/COO/825 |
Crynodeb
Job description
Hands Together Ludlow works with partners, stakeholders and volunteers to create a more equitable community in and around Ludlow by reducing isolation, poor health and wellbeing and financial hardship. By bringing volunteers and beneficiaries together though a range of services, we fill the gaps, provide opportunities and support the community to support itself. We believe in building resilience and not dependence.
Our new Chief Operations Officer will pick up the baton passed by our departing COO who took on the challenge with gusto. Our new post holder will be able to build on the current activities and draw on their own skills and experience to take HTL to the next stage in its development.
Job Summary
Providing help, support and opportunities to over 600 people each year, HTL plays a vital role in the town. We are looking for an exceptional individual to take HTL into the next stage in its development. You will be joining a robust organisation with clear policies and procedures in place, in excellent financial order and with a competent, committed and professional staff team.
We are looking for an experienced leader to join our team as a COO. You will be responsible for all aspects of the charity including the day-to-day leadership, funding, operational delivery and development, supported by a Board of Trustees, staff of five and around one hundred volunteers.
You will be based in our Ludlow office, with some activity in other venues in the town as required.
You will be an organised and enthusiastic individual with experience of management (preferably in the charity or third sector arena), ready to join an organisation where no day is the same. If you enjoy working in a collaborative environment, have excellent organisational skills, are passionate about supporting the people of Ludlow and you share our values, then this is an ideal opportunity for you. We’d love to hear from you.
Duties and Responsibilities:
Management
• Management responsibility for operations and performance to deliver business objectives.
• Manage the team, providing regular supervision and support, informal and formal appraisal and motivate them to deliver the aims and objectives of HTL.
• Manage and mitigate business risks and ensure compliance with HTL policies and procedures instilling these into the organisation.
• Through the Chair of Trustees (on behalf of the Trustees’ Board), act as liaison between operations and the trustees and as required and at quarterly trustees’ meetings.
• Ensure resources, including staff and volunteers, are deployed effectively and efficiently.
• Amongst other governance obligations, understand and action Children, Young Person and Adult safeguarding, Health and Safety requirements and Equality, Diversity and Inclusion and other legal and regulatory requirements as necessary.
IT
• Ensure IT provision is fit for purpose.
• Compile and analyse reports and statistics as needed.
Planning
• Generate income and secure resources, including making funding applications, develop funding relationships with trusts, foundations and individuals.
• Initiate and manage change in accordance with strategic priorities.
• Identify gaps in knowledge, skills and understanding of staff and volunteers, and initiate training.
• Develop and implement project plans to facilitate delivery of strategy and business plans.
• Develop and implement quality assurance, monitoring and evaluation systems.
• Implement, review and develop policies and procedures.
Financial management
• Prepare and manage budgets as approved by the Board, provide information as required and enable prudent forecasting.
• Manage and review costs and expenditure and funding systems and grants as required by donors and by charity law.
Partnership working
• Instigate, develop and maintain productive working relationships with strategic partners and stakeholders. Identify the broader reach of HTL and its role in facilitating relationships between charities and volunteering in Ludlow.
Marketing and promotion
• Manage the marketing and promotion of by reviewing and updating the website and using regular social media posts to promote and feedback on activities.
Communication
• Work with representatives within the community to promote the aims and objectives of HTL and publicise the charity’s services to the community.
Other Duties
• Building and facilities management
• Anything else reasonable and commensurate with the role.
Hands Together Ludlow works with partners, stakeholders and volunteers to create a more equitable community in and around Ludlow by reducing isolation, poor health and wellbeing and financial hardship. By bringing volunteers and beneficiaries together though a range of services, we fill the gaps, provide opportunities and support the community to support itself. We believe in building resilience and not dependence.
Our new Chief Operations Officer will pick up the baton passed by our departing COO who took on the challenge with gusto. Our new post holder will be able to build on the current activities and draw on their own skills and experience to take HTL to the next stage in its development.
Job Summary
Providing help, support and opportunities to over 600 people each year, HTL plays a vital role in the town. We are looking for an exceptional individual to take HTL into the next stage in its development. You will be joining a robust organisation with clear policies and procedures in place, in excellent financial order and with a competent, committed and professional staff team.
We are looking for an experienced leader to join our team as a COO. You will be responsible for all aspects of the charity including the day-to-day leadership, funding, operational delivery and development, supported by a Board of Trustees, staff of five and around one hundred volunteers.
You will be based in our Ludlow office, with some activity in other venues in the town as required.
You will be an organised and enthusiastic individual with experience of management (preferably in the charity or third sector arena), ready to join an organisation where no day is the same. If you enjoy working in a collaborative environment, have excellent organisational skills, are passionate about supporting the people of Ludlow and you share our values, then this is an ideal opportunity for you. We’d love to hear from you.
Duties and Responsibilities:
Management
• Management responsibility for operations and performance to deliver business objectives.
• Manage the team, providing regular supervision and support, informal and formal appraisal and motivate them to deliver the aims and objectives of HTL.
• Manage and mitigate business risks and ensure compliance with HTL policies and procedures instilling these into the organisation.
• Through the Chair of Trustees (on behalf of the Trustees’ Board), act as liaison between operations and the trustees and as required and at quarterly trustees’ meetings.
• Ensure resources, including staff and volunteers, are deployed effectively and efficiently.
• Amongst other governance obligations, understand and action Children, Young Person and Adult safeguarding, Health and Safety requirements and Equality, Diversity and Inclusion and other legal and regulatory requirements as necessary.
IT
• Ensure IT provision is fit for purpose.
• Compile and analyse reports and statistics as needed.
Planning
• Generate income and secure resources, including making funding applications, develop funding relationships with trusts, foundations and individuals.
• Initiate and manage change in accordance with strategic priorities.
• Identify gaps in knowledge, skills and understanding of staff and volunteers, and initiate training.
• Develop and implement project plans to facilitate delivery of strategy and business plans.
• Develop and implement quality assurance, monitoring and evaluation systems.
• Implement, review and develop policies and procedures.
Financial management
• Prepare and manage budgets as approved by the Board, provide information as required and enable prudent forecasting.
• Manage and review costs and expenditure and funding systems and grants as required by donors and by charity law.
Partnership working
• Instigate, develop and maintain productive working relationships with strategic partners and stakeholders. Identify the broader reach of HTL and its role in facilitating relationships between charities and volunteering in Ludlow.
Marketing and promotion
• Manage the marketing and promotion of by reviewing and updating the website and using regular social media posts to promote and feedback on activities.
Communication
• Work with representatives within the community to promote the aims and objectives of HTL and publicise the charity’s services to the community.
Other Duties
• Building and facilities management
• Anything else reasonable and commensurate with the role.