Helpdesk Operator
| Dyddiad hysbysebu: | 22 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Awst 2025 |
| Lleoliad: | Oxford, Oxfordshire, OX3 7LE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Manpower UK Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | BBBH402651_1753191286 |
Crynodeb
Manpower is looking for Helpdesk Operatives to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of 1 year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required.
Details:
- Shift pattern: the helpdesk is open 24/7 - days / nights / weekends shift available, desirable for you to be able to do cover all shifts.
- Payrate: £12.21 per hour
- Length of assignment : Temp on going.
Responsibilities:
- Provide excellent customer service to customers
- Effectively communicate with customers to quickly resolve customer issues.
- Manage multiple tasks simultaneously.
- Remain calm under pressure.
- Maintain a customer-focused approach.
- Utilize customer service software.
- Possess a working knowledge of Microsoft Office.
- Troubleshoot and solve customer problems.
Apply today and we will be in touch.