Operations Administrator
| Posting date: | 14 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 13 September 2025 |
| Location: | OX4 2QP |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 80561 |
Summary
In this role, you'll ensure efficient planning and allocation of PPM tasks utilising the Mitie CAFM system and scheduling tools. Our goals include maximising route utilization for skilled engineers to meet daily PPM SLAs. We proactively identify risk areas, comply with Mitie policies, attach PPM certifications, collaborate closely with teams, escalate issues, and maintain professional standards. Health and safety compliance is paramount, and we strive to meet client expectations and KPIs.
Skills & Behaviours
-Reliable and ability to get on with others, with excellent verbal reasoning skills
-Experience of daily interaction and workload management of field engineers
-Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload.
-· Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties.
-·Customer Care - Capable of delivering results and meeting customer expectations
-Commercially aware with a clear focus on high quality and control of cost
-Self-motivated, tenacious and result-oriented with a positive outlook
-Calm under pressure
Qualifications & Experience
-Understanding of supply chain/basic planning process (order, production, delivery)
- Microsoft Intermediate Excel skills
- Knowledge of Maximo or similar CAFM system
- Knowledge of Click or similar scheduling/planning tool
- Relevant experience in a Planning role using business in-house systems together with Microsoft packages
- A knowledge of the hard services and facilities management sectors is desirable
- Educated to A Level standard or equivalent business is desirable
Health and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Skills & Behaviours
-Reliable and ability to get on with others, with excellent verbal reasoning skills
-Experience of daily interaction and workload management of field engineers
-Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload.
-· Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties.
-·Customer Care - Capable of delivering results and meeting customer expectations
-Commercially aware with a clear focus on high quality and control of cost
-Self-motivated, tenacious and result-oriented with a positive outlook
-Calm under pressure
Qualifications & Experience
-Understanding of supply chain/basic planning process (order, production, delivery)
- Microsoft Intermediate Excel skills
- Knowledge of Maximo or similar CAFM system
- Knowledge of Click or similar scheduling/planning tool
- Relevant experience in a Planning role using business in-house systems together with Microsoft packages
- A knowledge of the hard services and facilities management sectors is desirable
- Educated to A Level standard or equivalent business is desirable
Health and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;