Rapid Response Laboratory Manager

Dyddiad hysbysebu:	22 Gorffennaf 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	28 Gorffennaf 2025
Lleoliad:	London, NW3 2QG
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	E0111-25-0044

Crynodeb

To include, but not be restricted to, the following: 1. To take management responsibility for the operations and service delivery for Rapid Response Laboratory and Haemophilia Laboratory. 2. To be the site lead and single point of contact for the Trust covering all services offered by HSL at RFH site and have oversight of work referred from RFH site to other sites within Group and externally. 3. To maintain a collaborative and productive relationship with the Trust Pathology Operations Manager, Contract Manager, Clinical Leads and Consultants. 4. To work with the Quality Management Group to ensure that the RRL and Haemophilia Lab meets all requirements for UKAS, MHRA and other applicable standards. To ensure expected service quality is met at all times, including continuous review of all technical procedures and establishment of effective quality control and quality assurance procedures. 5. To ensure staff fully understand contracted KPIs and service standards and that each service section meets and continuously improves on these. To use data to drive the improved performance of the laboratories from Group systems such as Tableau, Q-pulse, Sonic Learn. 6. To be responsible for the organisation and performance of analytical testing to ensure the correct reporting to the ordering practitioner within contracted target turnaround times. 7. To provide leadership, motivation, and direction to ensure provision of a high quality, clinically safe laboratory service.8. To review and where appropriate, develop operational policies and procedures to ensure effective and efficient working practices. 9. To ensure that senior management is aware of issues concerning service delivery including shortfall, service pressures and to propose remedial action. 10. To implement processes, policy, contracts etc. as required by the HSL senior management team. 11. To take appropriate corrective action where quality control or assurance procedures indicate loss of performance; this may include suspending services and, in conjunction with the HSL Operations Manager, making arrangements to transfer work to an alternative site. 12. To be fully familiar with the laboratory information technology systems and analytical systems to ensure that all are utilised appropriately at all times. 13. In conjunction with the HSL Operations Manager, ensure that the service is provided within operating budgets, that all resources are utilised effectively and efficiently and that unusual spends are identified and addressed. 14. To evaluate the skill mix across whole service and to ensure that appropriate systems are in place for business continuity needs. 15. To ensure staff recruitment, supervision, and management of training plans such that all staff conduct duties in line with required competence, responsibility and job description. 16. To ensure staffing rotas are maintained and planned accordingly with correct numbers and grades of staff for uninterrupted service provision. 17. Under Company financial instructions, to be responsible for managing consumable supplies ordering, including stock control and rotation, to ensure uninterrupted service. 18. To liaise and cooperate with internal and external clients and clinicians, including the pathology consultant team, to ensure a safe clinical service is provided. 19. To work closely with and be the key liaison for resolving any issues or developments with the core laboratory facility based at 1 Mabledon Place and with HSL RRLs/ESLs at other sites. 20. To investigate and respond to complaints, adverse incidents, and service performance issues under the direction of the Quality Management and Compliance Group. 21. To maintain appropriate and effective communications within the department, to include documented evidence of formal departmental meetings and operational reports provided to the senior management team and the Quality Management Group. 22. To participate in and contribute to effective operational, Quality and Governance meetings. 23. To work in conjunction with other Heads of Department within Soni Healthcare UK Group to minimise duplication and ensure effective and aligned services. 24. To ensure staff training and development is supported and maintained, in conjunction with the Head of Learning & Development, including compliance with any standards for IBMS, HCPC and other relevant bodies. 25. To co-ordinate and facilitate annual performance review for all departmental staff, including objective setting in line with company aims and objectives.26. To coordinate and maintain a programme for staff induction in line with Company protocol. 27. To maintain and update departmental records, including those relating to payroll, absence and annual leave reporting and training. 28. In conjunction with the Quality Management Group, to ensure that all procedures are validated before use and regularly reviewed thereafter; to include participation in scheduled and ad hoc quality audits. 29. In conjunction with the Quality Management Group, to ensure that all standard operating procedures are maintained, updated, and observed by all staff. 30. To ensure that working practices within departmental services are conducted in line with Company Health and Safety regulations; to include responding to incident and audit findings. 31. To be responsible for the supervision of physical assets, to include adequate maintenance, repair and safe operation. 32. In conjunction with the HSL Operations Manager, to ensure that business continuity plans are formulated, updated, and invoked as necessary. 33. In conjunction with the HSL Operations Manager, to ensure departmental compliance with client major incident plans. 34. In conjunction with the HSL Operations Manager, to support business objectives and strategic planning; to include participation in cost management initiatives, budgetary and performance analysis. 35. To maintain awareness of technical developments particularly those that support business or quality needs. 36. Ensure that senior management is aware of issues concerning service delivery including shortfall, service pressures and to propose remedial action using appropriate means such as bronze group email or WhatsApp. 37. To contribute, support and participate in company projects as agreed with the HSL senior management.