Admissions Administrator
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | £23,881 to £25,733 per year, pro rata |
| Hours: | Full time |
| Closing date: | 17 August 2025 |
| Location: | NN1 5PH |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Northampton |
| Job type: | Permanent |
| Job reference: | UN5336 |
Summary
About the job
This post is full time but part time hours would be considered, please indicate your preferred hours on your application.
Interview date: Wednesday 03 September 2025
As an Admissions Administrator, you’ll be a key part of the University’s centralised admissions team, delivering a high-quality, applicant-focused service. You’ll manage applications across a designated portfolio of courses, ensuring they are processed efficiently, accurately, and in line with university policies and procedures.
You’ll develop specialist knowledge of your course areas and become a trusted point of contact for both applicants and colleagues, offering clear and timely advice on admissions processes. Your post will also involve maintaining accurate records, responding to enquiries across multiple platforms, and supporting key university events such as Open Days, Confirmation, Clearing, and Enrolment. This is a rewarding post that offers variety and the opportunity to make a real impact on the applicant-student journey. Excellent attention to detail, communication skills with a commitment to outstanding customer service are required for this post.
Please note: This post involves occasional evening and weekend work during peak periods, particularly in August and September, when annual leave restrictions may apply.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
About you
You’ll be organised, detail-oriented, and experienced in delivering excellent customer service in a fast-paced, team environment. Confident and clear in your communication, you’ll handle enquiries across phone, email and in person with professionalism and empathy. You’ll have effective administrative skills, able to follow procedures and manage competing priorities with accuracy and care. Proficiency in Microsoft Office (Outlook, Word, Excel) is essential, and experience with databases is desirable. While knowledge of student record systems is a plus, full training will be provided. You’ll be adaptable, proactive, and eager to learn, with a genuine interest in supporting applicants through their journey. Flexibility is required, including occasional evening and weekend work during peak periods such as August and September.
Qualifications
Essential;
Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or experience
Desirable;
GCSE Maths at Grade C/4 or above, or equivalent qualification or experience
Department
The Admissions Department, part of Academic Registry at the University of Northampton, is a high-performing team at the heart of the applicant journey. We manage applications from Home and Partner applicants across a wide range of courses, including undergraduate, postgraduate, distance learning, CPD, partnership, and research courses. Our team assesses applications, makes decisions, and ensures timely, effective communication. We’re committed to delivering a professional, applicant-focused service, offering expert advice on admissions policies and procedures to ensure a smooth and supportive experience for all.
About us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Right to work
All candidates will be asked to provide proof of eligibility to work in the UK at interview.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.
Commitments Include:
Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments:
Disability Confident
Standalone Pledge
IHRA Working Definition
For more details, visit: Equality and Diversity at UON
This post is full time but part time hours would be considered, please indicate your preferred hours on your application.
Interview date: Wednesday 03 September 2025
As an Admissions Administrator, you’ll be a key part of the University’s centralised admissions team, delivering a high-quality, applicant-focused service. You’ll manage applications across a designated portfolio of courses, ensuring they are processed efficiently, accurately, and in line with university policies and procedures.
You’ll develop specialist knowledge of your course areas and become a trusted point of contact for both applicants and colleagues, offering clear and timely advice on admissions processes. Your post will also involve maintaining accurate records, responding to enquiries across multiple platforms, and supporting key university events such as Open Days, Confirmation, Clearing, and Enrolment. This is a rewarding post that offers variety and the opportunity to make a real impact on the applicant-student journey. Excellent attention to detail, communication skills with a commitment to outstanding customer service are required for this post.
Please note: This post involves occasional evening and weekend work during peak periods, particularly in August and September, when annual leave restrictions may apply.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
About you
You’ll be organised, detail-oriented, and experienced in delivering excellent customer service in a fast-paced, team environment. Confident and clear in your communication, you’ll handle enquiries across phone, email and in person with professionalism and empathy. You’ll have effective administrative skills, able to follow procedures and manage competing priorities with accuracy and care. Proficiency in Microsoft Office (Outlook, Word, Excel) is essential, and experience with databases is desirable. While knowledge of student record systems is a plus, full training will be provided. You’ll be adaptable, proactive, and eager to learn, with a genuine interest in supporting applicants through their journey. Flexibility is required, including occasional evening and weekend work during peak periods such as August and September.
Qualifications
Essential;
Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or experience
Desirable;
GCSE Maths at Grade C/4 or above, or equivalent qualification or experience
Department
The Admissions Department, part of Academic Registry at the University of Northampton, is a high-performing team at the heart of the applicant journey. We manage applications from Home and Partner applicants across a wide range of courses, including undergraduate, postgraduate, distance learning, CPD, partnership, and research courses. Our team assesses applications, makes decisions, and ensures timely, effective communication. We’re committed to delivering a professional, applicant-focused service, offering expert advice on admissions policies and procedures to ensure a smooth and supportive experience for all.
About us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Right to work
All candidates will be asked to provide proof of eligibility to work in the UK at interview.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.
Commitments Include:
Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments:
Disability Confident
Standalone Pledge
IHRA Working Definition
For more details, visit: Equality and Diversity at UON
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.