Incident Administrator | Greater Manchester Mental Health NHS Foundation Trust
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum |
| Hours: | Full time |
| Closing date: | 20 August 2025 |
| Location: | Manchester, M25 3BL |
| Company: | Greater Manchester Mental Health NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7297050/437-7297050 |
Summary
This is an exciting opportunity for a conscientious team player to join the Incident Team. The successful candidate will support the day to day administration of the Trust incident reporting system and the coordination of investigations ensuring the data quality checking, approval, monitoring and preparation of documentation surrounding incidents are updated daily.
The post holder will need to have good attention to detail, time management skills and a good knowledge and understanding of Microsoft Office Packages.
This post reflects the Trust's commitment to patient safety. The ideal candidate would possess excellent administration skills and be able to maintain a focused approach to their work, whilst working in a busy office environment.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
The Incident Administrator will be responsible for the data quality checking, approval, monitoring of incidents and the preparation of investigation documentation surrounding incidents as required by the Trust.
They will also liaise closely with operational staff across the Trust in supporting the reporting and management of Incidents.
The Incident Administrator will be responsible for maintaining processes to ensure that GMMH respond to incidents and investigations in a timely manner across the GMMH footprint.
The postholder will have excellent organisational and time management skills with the ability to prioritise a busy workload in a fast-paced office environment.
Maintain discreetness and professionalism in the management of highly sensitive and emotive information relating to serious untoward Incidents effecting staff and service users.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For detailed job description, main duties and person specification, please see attached document.
Staff benefits
• Pay Enhancement
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)
This advert closes on Monday 18 Aug 2025