Dewislen

Senior Family Support Worker Dorking

Manylion swydd
Dyddiad hysbysebu: 18 Gorffennaf 2025
Cyflog: £23,979 i £27,422 bob blwyddyn
Oriau: Rhan Amser
Dyddiad cau: 15 Awst 2025
Lleoliad: Dorking, Surrey
Gweithio o bell: Ar y safle yn unig
Cwmni: YMCA East Surrey
Math o swydd: Parhaol
Cyfeirnod swydd: jobref SFSW170725

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Description
We are looking for an experienced Senior Family Support Worker (non-case holding) who can support the management of the Reigate and Banstead Family Centres, you need to be organised, have excellent IT skills, good communicator and interpersonal skills. In return, we offer a supportive working environment, excellent staff benefits and comprehensive professional development opportunities.

Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.

Hours of work: 28 hours per week, Monday to Friday 9am-5pm. Flexible options available.

Annual leave: Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
MainResponsibilities:
 Allocate new cases on EHM and provide management oversight for
safeguarding concerns when the Manager is not available
 Liaise with the YMCA Senior DSLs as required if the Manager is not available
 Make difficult decisions and to communicate these to team members and
parents in a calm and non-judgemental way
 Complete escalations on EHM when necessary following YMCA’s Senior DSL’s
guidance
 Update DSL training in accordance with Safeguarding procedures
 Supporting Manager to oversee and complete Management Oversite including,
allocations, closures, escalations, supervisions, and audits
 Supporting manager to meet KPI’s and Targets by working with Family Support
Workers
 Supporting manager to work with partners and groups across the district,
sharing and signposting relevant information to develop services and activities
 Taking a lead on a specialist area to support and develop the team and develop
skills
 Provide support for the family, using a variety of interventions including
motivational interviewing, solution focused approaches and accredited
parenting strategies.
 Deliver 1:1 evidence-based parenting programmes of support to achieve best
outcomes for families and priority groups and record observations on electronic
systems to the agreed standard and within agreed timescales.
 Plan, deliver and evaluate targeted services within the Family Centre and

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