Family Support Worker
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £26,780 to £29,974 per year |
| Hours: | Full time |
| Closing date: | 15 August 2025 |
| Location: | Reigate, Surrey |
| Remote working: | On-site only |
| Company: | YMCA East Surrey |
| Job type: | Permanent |
| Job reference: | Jobref FSWRB |
Summary
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Annual leave: Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
MainResponsibilities:
Manage a case load working in partnership with agencies to provide integratedand planned interventions, giving advice, information, and practical andemotional support to families.
Undertake direct work with children and their families who are assessed as
requiring help and support, both at the Centre, community and in the home
environment for emerging need and targeted services, offering timely support
and interventions to address identified needs.
Provide support for the family, using a variety of interventions including
motivational interviewing, solution focused approaches and accredited
parenting strategies.
Deliver 1:1 evidence-based parenting programmes of support to achieve best
outcomes for families and priority groups and record observations on electronic
systems to the agreed standard and within agreed timescales.
Plan, deliver and evaluate targeted services within the Family Centre and
community venues.
Deal effectively with challenging situations and the ability to be proactive to
motivate and create change with complex family situations.
Convene, chair, and minute-take for multi-agency meetings as appropriate.
Maintain accurate records including use of the Early Help Management System
(EHM) of all interventions and communications, including Early Help
assessments, plans, chronologies, reviews, and outcomes electronically; share
information with other professionals as appropriate (with consent).
Coordinate and facilitate TAF/TAC meetings and provide precise information
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Annual leave: Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
MainResponsibilities:
Manage a case load working in partnership with agencies to provide integratedand planned interventions, giving advice, information, and practical andemotional support to families.
Undertake direct work with children and their families who are assessed as
requiring help and support, both at the Centre, community and in the home
environment for emerging need and targeted services, offering timely support
and interventions to address identified needs.
Provide support for the family, using a variety of interventions including
motivational interviewing, solution focused approaches and accredited
parenting strategies.
Deliver 1:1 evidence-based parenting programmes of support to achieve best
outcomes for families and priority groups and record observations on electronic
systems to the agreed standard and within agreed timescales.
Plan, deliver and evaluate targeted services within the Family Centre and
community venues.
Deal effectively with challenging situations and the ability to be proactive to
motivate and create change with complex family situations.
Convene, chair, and minute-take for multi-agency meetings as appropriate.
Maintain accurate records including use of the Early Help Management System
(EHM) of all interventions and communications, including Early Help
assessments, plans, chronologies, reviews, and outcomes electronically; share
information with other professionals as appropriate (with consent).
Coordinate and facilitate TAF/TAC meetings and provide precise information