Lung Cancer Screening Radiology Administration
| Dyddiad hysbysebu: | 15 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,625.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24625.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Gorffennaf 2025 |
| Lleoliad: | Liverpool, L14 3PE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9410-25-0115 |
Crynodeb
Key Day-to-Day Act as the first point of contact for participants seeking information about their Lung Health Check or CT scan appointments. Maintain a detailed understanding of eligibility criteria and screening processes to support participant queries effectively. Record all telephone interactions and use administrative electronic patient record system (EMIS Web), in line with service standards. Coordinate the efficient administration of LDCT appointments, ensuring accurate entry of patient demographics and appointment data onto the Computerised Radiology Information System (CRIS). Liaise with consultant radiologists and radiographers to support appointment logistics and clinic scheduling. Provide clear and concise information, advice, and guidance to participants in a manner that is respectful, empathetic, and easy to understand. Carry out all administrative tasks related to the participant pathway, including documentation, referrals, and outcome tracking. Uphold strict confidentiality of all patient and staff information in accordance with the Data Protection Act and NHS policies. Represent the service in a professional and participant-focused manner, ensuring interactions are welcoming, supportive, and informative. Manage incoming and outgoing calls, emails, and postal correspondence; take accurate messages and direct queries appropriately within the team. Use appropriate and professional communication methods to build trust and credibility with external stakeholders and partner organisations. Take responsibility for organising and prioritising your own daily workload to meet service demands and deadlines. Work collaboratively with colleagues, demonstrating effective teamwork and positive communication to maintain a cohesive and productive work environment. Assist in data collection and ensure that records are accurate, up-to-date, and maintained in accordance with relevant legal and organisational standards. Monitor LDCT clinics to ensure full utilisation of available appointment slots capacity or scheduling issues to the Admin Team Lead promptly. General Responsibilities Ensure the efficient day-to-day running of the office, including responsibility for ordering and monitoring stationery supplies, maintaining office equipment, and reporting any issues or concerns through the appropriate channels. Record participant compliments and complaints, ensuring all complaints are promptly reported to the Admin Team Lead in accordance with Trust policy. Undertake any other duties as required that are commensurate with the responsibilities and level of the post. Work collaboratively with the LCS team and wider healthcare teams to ensure a coordinated and effective service delivery. Provide support to new starters, helping team. Organisational Responsibilities Adhere to all relevant administrative procedures, protocols, and workflows associated with the LCS programme and Trust standards. Observe and comply with all Trust policies and procedures, including those related to confidentiality, data protection, health and safety, and equal opportunities. Demonstrate and uphold the Trusts core values and behaviours, as outlined in the staff handbook, always acting as an ambassador for the service. Top of Form ttom of Form EDUCATION AND TRAINING To contribute to and agree a continuing Personal Development Plan. Ensuring completion of timely PDR/Appraisal process with designated line manager. To attend internal or external courses as agreed within the plan or ad hoc training and development as requested by management. To attend on-going refresher training within their job role as legislation changes and upgrades to CRIS/EMIS or other local systems are introduced. Ensure mandatory training including Information Governance training is maintained within compliance date arranging time with line manager to complete when required. Participate in departmental meetings and awareness sessions as and when required. Employees are expected to develop their IT skills necessary to support the tasks included in their post. They may be required to undertake any necessary training to support this. The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the post holder. WORKING RELATIONSHIPS: Line Managers, Consultants and other clinical staff, administration teams. Externally: Primary Care GP Practices and other NHS organisations for onward referrals.