Repairs and Voids Manager
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £45,718 to £48,710 per year |
| Additional salary information: | Pay award pending, essential Car allowance payable,flexible working, pension, additional holiday purchase scheme, cycle to work scheme, free staff car park, family friendly policies, free eye test. |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | LE13 1GD |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Melton Borough Council. |
| Job type: | Permanent |
| Job reference: | 008CN15072025 |
Summary
Purpose of the job
We have an exciting opportunity for an experienced, forward thinking and enthusiastic individual to lead our Repairs and Voids Team.
This role reports directly to the Housing Asset Manager and is part of our dynamic Housing Asset Leadership Team. The role oversees the delivery of our repair and void function, including the contract management of our key external contractors.
You will lead and deliver a customer focussed and high performing repair and void service for our tenants and their homes. At a time of change for the sector, you will be our go to colleague, supported by a team of 6, for delivery on all day-to-day repairs including our response to damp and mould and disrepair.
In this role and across our housing services, no two days are the same! The team has implemented major changes over the last few years, including software updates, process reviews and contract amendments. We need someone to continue that work to improve the service that we offer to our tenants. As a landlord, we take our commitments to our residents seriously and we are focussed on continuing to strengthen and improve what we do, and how we do it.
About You
You will have significant experience in the sector, working for a landlord with a previous track record of delivering a quality repairs and voids service. This will include expertise in contract management from the specification development stage all the way through to delivery and contract oversight.
You will have experience of leading a team of surveyors and administrators to deliver an enviable, tenant focussed, market leading service. With a large workload, you will be able to prioritise, delegate and have a flexible attitude towards your work. You will have demonstrable experience of resolving complex repairs and void cases.
A thorough working knowledge of Housing Management Systems and the Microsoft Office Suite of applications is key.
At Melton Borough Council, we are firmly committed to promoting a vibrant and sustainable economy, focused on growth and prosperity. Working for us, you will find a great sense of community in which we work together towards achieving the council’s shared objectives and which ensures our customers are at the heart of everything we do.
Melton Borough Council provides an excellent range of benefits and family friendly working policies. These include flexi-time with no strict core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
The post is subject to a Disclosure and Barring Check (DBS).
You can find out more about this role and how to apply on our website`s job https://www.melton.gov.uk/vacancies/ . This is also where you can find out about our guarantee interview scheme for applicants that meet the essential criteria for a job profile and who declare themselves to have a disability covered by the definition outlined within the Equality Act 2010, are considered to be a care leaver, and or are a veteran or reservist.
Closes: 9.00 am, Tuesday 26 August 2025
Interview date: Monday 8 September 2025 (in person at the council offices, Parkside)
We have an exciting opportunity for an experienced, forward thinking and enthusiastic individual to lead our Repairs and Voids Team.
This role reports directly to the Housing Asset Manager and is part of our dynamic Housing Asset Leadership Team. The role oversees the delivery of our repair and void function, including the contract management of our key external contractors.
You will lead and deliver a customer focussed and high performing repair and void service for our tenants and their homes. At a time of change for the sector, you will be our go to colleague, supported by a team of 6, for delivery on all day-to-day repairs including our response to damp and mould and disrepair.
In this role and across our housing services, no two days are the same! The team has implemented major changes over the last few years, including software updates, process reviews and contract amendments. We need someone to continue that work to improve the service that we offer to our tenants. As a landlord, we take our commitments to our residents seriously and we are focussed on continuing to strengthen and improve what we do, and how we do it.
About You
You will have significant experience in the sector, working for a landlord with a previous track record of delivering a quality repairs and voids service. This will include expertise in contract management from the specification development stage all the way through to delivery and contract oversight.
You will have experience of leading a team of surveyors and administrators to deliver an enviable, tenant focussed, market leading service. With a large workload, you will be able to prioritise, delegate and have a flexible attitude towards your work. You will have demonstrable experience of resolving complex repairs and void cases.
A thorough working knowledge of Housing Management Systems and the Microsoft Office Suite of applications is key.
At Melton Borough Council, we are firmly committed to promoting a vibrant and sustainable economy, focused on growth and prosperity. Working for us, you will find a great sense of community in which we work together towards achieving the council’s shared objectives and which ensures our customers are at the heart of everything we do.
Melton Borough Council provides an excellent range of benefits and family friendly working policies. These include flexi-time with no strict core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
The post is subject to a Disclosure and Barring Check (DBS).
You can find out more about this role and how to apply on our website`s job https://www.melton.gov.uk/vacancies/ . This is also where you can find out about our guarantee interview scheme for applicants that meet the essential criteria for a job profile and who declare themselves to have a disability covered by the definition outlined within the Equality Act 2010, are considered to be a care leaver, and or are a veteran or reservist.
Closes: 9.00 am, Tuesday 26 August 2025
Interview date: Monday 8 September 2025 (in person at the council offices, Parkside)
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.