Dewislen

Inquiries and Decisions Officers

Manylion swydd
Dyddiad hysbysebu: 14 Gorffennaf 2025
Cyflog: £29.61 yr awr
Oriau: Llawn Amser
Dyddiad cau: 13 Awst 2025
Lleoliad: Islington, North London
Gweithio o bell: Ar y safle yn unig
Cwmni: Ben Recruitment Ltd
Math o swydd: Cytundeb
Cyfeirnod swydd: BRRQ1562256072025

Gwneud cais am y swydd hon

Crynodeb

Inquiries and Decisions Officers

Description
As an Inquiries and Decisions Officer, you will play a pivotal role in driving effective decision-making processes within our organization. This position requires a detail-oriented and analytical mindset to manage incoming inquiries, assess the information provided, and make informed decisions based on established protocols. Your primary focus will be to engage with stakeholders, gather pertinent details, and ensure that all inquiries are addressed promptly and accurately. You will work closely with various departments to facilitate communication and ensure that decisions align with organizational goals and policies. Your ability to critically evaluate information, anticipate challenges, and propose solutions will significantly contribute to the operational efficiency of our team. In this dynamic role, you will be required to balance multiple tasks while maintaining a high level of professionalism and confidentiality. If you are proactive, possess strong interpersonal skills, and are passionate about supporting organizational objectives through effective inquiry resolution and decision-making, we invite you to apply. Join our team and help shape the future of our organization while enhancing your professional growth in a supportive environment.

Responsibilities
Manage and respond to incoming inquiries from stakeholders in a timely manner.
Analyze information provided in inquiries to assess validity and relevance.
Collaborate with various departments to gather necessary information for decision-making.
Document and track all inquiries and resolutions to maintain accurate records.
Make informed decisions based on established policies and procedures.
Provide feedback to stakeholders regarding the status of their inquiries and decisions made.
Identify trends in inquiries to recommend improvements to processes and policies.
Requirements
Bachelor's degree in a related field or equivalent experience.
Proven experience in inquiry management or decision-making roles.
Strong analytical and critical thinking skills.
Excellent written and verbal communication abilities.
Ability to work collaboratively with diverse teams and stakeholders.
Attention to detail and the ability to prioritize tasks effectively.
Proficiency in using inquiry management software and Microsoft Office Suite.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £29.61
Location: Islington, North London

Should you wish to apply for this job opportunity, please send an up to date CV.

Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK

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