Senior Team Leader - Costa Coffee
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Cyflog: | £25,500 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Six Monthly Bonus |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | WS12 1BT |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Pioneers Uk Ltd T/A Costa Coffee |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Hednesford |
Crynodeb
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork as we serve memorable moments for every one of our customers. In this role, you’ll be the perfect partner in setting up the store for success.
A bit about the role
Working closely with the Store Manager, you’ll help make sure that everything about the store is efficient and effective. That means getting involved in operations, store and company culture, customer relationships, and of course, the coffee. This is going to be so much fun.
What’s involved?
· Becoming a brand ambassador and helping us shine
· Leading the team to deliver an unbeatable coffee experience for every customer
· Overseeing all aspects of operations, from cash and stock management to Costa standards, policies & procedures to in-store marketing and more
· Monitoring the store KPI report and translating it into daily and weekly actions
· Managing, growing, coaching, supporting and delegating to the team – all that lovely people stuff
A bit about you
A passion for coffee and people is just start of what we’re looking for. What else makes a great Senior Team Leader?
· A love of the brand and excitement to be a part of it
· Top notch customer service skills
· Supervisory/management experience and a background in hospitality or retail
· Barista Maestro accredited
· Equal love of teaching and learning – there are so many ways to help each other grow
· Ability to engage your team – be inspiring, empowering, honest, open and always there
· Reliability to step into the Store Manager’s very cool shoes in their absence
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
· £25,500 per annum
· 37.5 –hour week contract
· Six monthly paid bonus scheme
· 28 days Holiday including Bank Holidays
· Great Opportunities to develop yourself and progress your career
Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
Peoples Pension Scheme
Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
Refer a Friend Scheme
Employee Assistance Programme
Health & Wellbeing Programme
Employee Recognition Scheme
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.
When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.
Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.
For any reasonable adjustments and general queries please contact careers@pioneersuk.com
A bit about the role
Working closely with the Store Manager, you’ll help make sure that everything about the store is efficient and effective. That means getting involved in operations, store and company culture, customer relationships, and of course, the coffee. This is going to be so much fun.
What’s involved?
· Becoming a brand ambassador and helping us shine
· Leading the team to deliver an unbeatable coffee experience for every customer
· Overseeing all aspects of operations, from cash and stock management to Costa standards, policies & procedures to in-store marketing and more
· Monitoring the store KPI report and translating it into daily and weekly actions
· Managing, growing, coaching, supporting and delegating to the team – all that lovely people stuff
A bit about you
A passion for coffee and people is just start of what we’re looking for. What else makes a great Senior Team Leader?
· A love of the brand and excitement to be a part of it
· Top notch customer service skills
· Supervisory/management experience and a background in hospitality or retail
· Barista Maestro accredited
· Equal love of teaching and learning – there are so many ways to help each other grow
· Ability to engage your team – be inspiring, empowering, honest, open and always there
· Reliability to step into the Store Manager’s very cool shoes in their absence
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
· £25,500 per annum
· 37.5 –hour week contract
· Six monthly paid bonus scheme
· 28 days Holiday including Bank Holidays
· Great Opportunities to develop yourself and progress your career
Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
Peoples Pension Scheme
Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
Refer a Friend Scheme
Employee Assistance Programme
Health & Wellbeing Programme
Employee Recognition Scheme
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.
When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.
Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.
For any reasonable adjustments and general queries please contact careers@pioneersuk.com