Dewislen

Customer Service Manager

Manylion swydd
Dyddiad hysbysebu: 11 Gorffennaf 2025
Cyflog: £32,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 10 Awst 2025
Lleoliad: Milton Keynes, Buckinghamshire
Gweithio o bell: Ar y safle yn unig
Cwmni: GAK ENTERPRISES LTD
Math o swydd: Parhaol
Cyfeirnod swydd: CSE_GAK_07_2025_02

Gwneud cais am y swydd hon

Crynodeb

*Overseeing daily customer service operations, ensuring high-
quality support and satisfaction.
* You will develop and implement customer service policies and procedures
to enhance efficiency.
*Employee will handle customer inquiries, complaints, and service issues promptly and professionally.
*You will facilitate training, mentoring, and supervising customer service representatives to maintain service standards.
*You will collaborate with logistics, operations, and sales teams to streamline
processes and resolve issues.
*You will monitor and analyse customer feedback to improve service
quality and customer retention.
*You will maintain accurate records of customer interactions, complaints,
and resolutions.
*You shall ensure compliance with transport regulations and company policies in all
customer interactions.

Gwneud cais am y swydd hon