Customer Service Manager
Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
---|---|
Cyflog: | £32,000 bob blwyddyn |
Oriau: | Llawn Amser |
Dyddiad cau: | 10 Awst 2025 |
Lleoliad: | Milton Keynes, Buckinghamshire |
Gweithio o bell: | Ar y safle yn unig |
Cwmni: | GAK ENTERPRISES LTD |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | CSE_GAK_07_2025_02 |
Crynodeb
*Overseeing daily customer service operations, ensuring high-
quality support and satisfaction.
* You will develop and implement customer service policies and procedures
to enhance efficiency.
*Employee will handle customer inquiries, complaints, and service issues promptly and professionally.
*You will facilitate training, mentoring, and supervising customer service representatives to maintain service standards.
*You will collaborate with logistics, operations, and sales teams to streamline
processes and resolve issues.
*You will monitor and analyse customer feedback to improve service
quality and customer retention.
*You will maintain accurate records of customer interactions, complaints,
and resolutions.
*You shall ensure compliance with transport regulations and company policies in all
customer interactions.
quality support and satisfaction.
* You will develop and implement customer service policies and procedures
to enhance efficiency.
*Employee will handle customer inquiries, complaints, and service issues promptly and professionally.
*You will facilitate training, mentoring, and supervising customer service representatives to maintain service standards.
*You will collaborate with logistics, operations, and sales teams to streamline
processes and resolve issues.
*You will monitor and analyse customer feedback to improve service
quality and customer retention.
*You will maintain accurate records of customer interactions, complaints,
and resolutions.
*You shall ensure compliance with transport regulations and company policies in all
customer interactions.