Deputy Director Technology Services

Dyddiad hysbysebu:	11 Gorffennaf 2025
Cyflog:	£81,000.00 i £117,800.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£81000.00 - £117800.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	27 Gorffennaf 2025
Lleoliad:	Birmingham, Leeds, Liverpool, London, E14 4PU
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	K9919-25-0268

Crynodeb

They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSAs Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSAs strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSAs technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technologys products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data CDO SLT peers UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Selection Criteria Essential A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Desirable criteria Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc) Stage 1: Application & Sift Success profiles You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of - an Application form (Employer/ Activity history section on the application) a 1000 word (maximum) Supporting Statement This should detail how you meet the essential criteria referencing evidence of your experience and skills You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. Please do not exceed 1000 words. We will not consider any words over and above this number. Longlisting: A long list stage may be introduced if we receive a large number of very credible applications. Shortlisting: In the event of a large number of applications we will shortlist on: Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate Be a passionate advocate for the customer a, with a track record of effecting both step changes and continuous improvements to customer outcomes and experience, as well as efficiencies. Espouse a modern products / platforms / cloud-first approach, with a track record of successfully migrating legacy, on-premises applications to the cloud, as well as optimizing a hybrid, multi-cloud environment. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Unfortunately, late applications will not be considered. If you are successful at this stage, you will progress to interview & assessment Feedback will not be provided at this stage. Stage 2: Interview (success profiles) You will be invited to a remote interview. This vacancy is being assessed using Success Profiles. The interview will consist of Technical, Experience and behaviour - based questions The Behaviours tested during the interview stage will be Seeing the Big Picture Communicating and Influencing Managing a Quality Service Delivering at Pace As part of the interview, candidates will be required to deliver a 5-minute presentation, the topic of which will be confirmed prior to the interview. Interviews will be held week commencing 11 August 2025. Please note these dates are subject to change. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed isSecurity Clearance. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC). UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice. This role is being offered as hybrid working based at any of our Core HQs or Scientific Campuses. This role will require regulartravel to London 10SC, and laboratory sitesacross the UK. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London) or at one of our scientific campus sites (Colindale, Porton and Chilton). Relocation expenses are not available.