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Referral Co-ordinator

Manylion swydd
Dyddiad hysbysebu: 10 Gorffennaf 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £25,062 per annum
Oriau: Llawn Amser
Dyddiad cau: 25 Gorffennaf 2025
Lleoliad: Littlehampton
Gweithio o bell: Ar y safle yn unig
Cwmni: National Fostering Group
Math o swydd: Parhaol
Cyfeirnod swydd: 283054JCP

Crynodeb

Job Title: Referral Coordinator

Location: Arun Hope

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: up to £26,000 per annum



We have a fantastic opportunity for motivated and enthusiastic Referral Coordinator to join our team at Arun Hope, who will part of making positive contributions to changing the lives of children and young people.



About the National Fostering Group

Its official, we have been rated as a Great Place to Work 2025!

83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411

With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our services are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.



About Arun Hope

Arun Hope is a residential family assessment centre, based in the Littlehampton area.

We provide a safe, nurturing and supportive environment for families experiencing difficulties, that places children at risk of being taken into care. Parents and their children will reside at Arun Hope for 16 weeks in total, where our team of experienced staff and highly skilled professionals will assess and support them throughout their stay with us. Within this time, a 12-week programme will be delivered that is designed to both assess and empower their ability to care for their children safely. You can find out more about us here: https://www.nfa.co.uk/arun-hope/office/littlehampton/



Who are we looking for?

We are seeking a motivated, enthusiastic, and conscientious team player who has a passion to be part of changing children’s lives for the better!

Based at Arun Hope in Littlehampton, you will work closely with our Office Manager to raise the profile of our centre by keeping an eye on marketing, updating the webpage, and liaising with stakeholders. You will be the first point of contact for the Local Authorities in regard to discussing referrals, matching and placements for the centre, therefore building these key relationships will be essential.

When you are not responding to the referrals and completing outward facing duties, you will be required to support the Office Manager in supporting Health and Safety related tasks and some administrative duties relevant to the centre, as well as support the management team in overseeing the staff rota, liaising with the support staff to seeking cover, filling gaps where needed.

This is a busy, demanding, customer facing role where you should be able to demonstrate effective multi-tasking and decision-making skills. We are looking for someone who is assertive, shows good initiative and is willing to take ownership of tasks. In addition, you will be confident in building positive and strong working relationships - communication skills are key! The ideal candidate will hold the ability of working under timely pressures whilst providing excellent customer service with a variety of people at different levels, working alongside colleagues at the centre, across the Group and Local Authorities alike.

Ideally you will have experience or understanding of provision of services for children and young people, and/or Local Authority structure and needs, though this is not essential.

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer.

Job ID: 283054