Housing Solutions Officer
| Dyddiad hysbysebu: | 10 Gorffennaf 2025 |
|---|---|
| Cyflog: | £33,366.00 i £35,235.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £33366.00 - £35235.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Gorffennaf 2025 |
| Lleoliad: | Trowbridge, BA14 8JN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | F0041-5279 |
Crynodeb
This role is to work with the public to address their housing need by sympathetically interviewing and assessing their households housing requirements and tailoring advice and information that best addresses their issues. This may include advice around low-cost home ownership and other forms of home ownership, working with landlords to overcome issues/barriers to renting in the private sector, assessing a household as eligible for the councils social housing register or recognising a homelessness role as part of the duties under the Homelessness Reduction Act 2017. The role, above all, will be to prevent homelessness and provide a fully rounded approach to housing solutions for customers. Specific duties and responsibilities include: Housing Advice Responding to the inquiries of customers, internal and external, who require free, independent advice and information on all housing-related issues, ensuring compliance with the Councils policies and procedures Communicating well with customers, strongly focusing on their housing concerns, the improvement of their housing conditions, the development of greater independence and the prevention of homelessness by offering timely, bespoke, good quality and consistent housing advice. Housing Allocations Sensitively interviewing prospective housing applicants in unsuitable, insecure or unaffordable housing and advising them about the solutions available make their homes suitable, secure and affordable As part of holistic assessments of customers housing needs, assessing their eligibility to join the councils allocations scheme, supporting them to make the relevant application and provide the necessary supporting information and documentation for their housing need to be assessed. Homelessness Sensitively interviewing households who may be homeless or threatened with homelessness and assessing them in accordance with the statutory duties laid out in the Homelessness Reduction Act 2017. These assessments must be based on the whole households needs and can be extremely complex, involving a multi-disciplinary approach. It will include detailed investigations leading up to making statutory legal decisions on behalf of Wiltshire Council. Advanced knowledge of homelessness law and experience of making legal decisions is required to be able to conduct these interviews Assessing what duties, if any, are owed to households under Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) and producing your own statutory decision letters that explain clearly and in good English how those decisions have been reached.