Housing Management Officer
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £16.10 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | Darlington, County Durham, DL1 5QT |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Darlington 5272157 |
Summary
What's involved with this role:
Job Title: Housing Management Officer
Ref: Darlington 5272157
Pay rate: £16.10 per hour PAYE
A DBS is required for this role.
Remote or working from home is not available for this role.
The role:
We are seeking a dedicated and proactive Housing Management Officer to join the team.
In this key role, you will be responsible for delivering high-quality housing management services within a designated area of the town.
Key responsibilities:
Work in close liaison and partnership with tenants, residents, members, other sections and departments and voluntary and statutory organisations to promote and develop inclusive and sustainable areas and provide an holistic approach to tenancy management issues
Deal with all tenancy related matters in Council owned properties, including low level ASB, including enforcement of the Tenancy Agreement
Complete inspections of properties shared and communal areas to ensure health and safety of tenants and to ensure that all repairs and estate issues are carried out effectively and efficiently in partnership with residents, members and other organisations.
Ensure the efficient re-let of properties to maximise income collection and reduce waiting list for re-housing
Work in close liaison and partnership with internal and external agencies to assist in the delivery of major programmes of work to properties and areas
Provide written and verbal responses for Councillors, tenants and senior management as required
Carry out Rent Control and monitor individual accounts and take appropriate recovery action, culminating in eviction when necessary
What the client is looking for:
Approximately 2 years’ experience of working in a housing environment or related field
NVQ Level 4 or equivalent in housing related field being is desirable
Approximately 2 years’ experience of property inspections including identifying repairs and maintenance needs.
Experience of account monitoring
IT literate, capable of using Microsoft Packages.
Ability to use initiative and decision making in challenging and changing environments.
Strong interpersonal and communication skills
Experience of building and maintaining effective relationships.
Commitment to providing excellent customer service with the ability to be caring/empathetic
Capable of independent travel to carry out the requirements of the post
Ability to carry out lone working
Experience of carrying out external visits
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Darlington 5272157
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.