SENIOR ESTATES MANAGER
| Dyddiad hysbysebu: | 09 Gorffennaf 2025 |
|---|---|
| Cyflog: | £44,590 i £47,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | The salary for the appointment is £44,590 (not negotiable). This is subject to any annual MoD pay rise. The successful applicant will be eligible to join the CRFCA Pension scheme. This is a Career Average Revalued Earnings scheme (CARE) in which the employer contribution is 13% and the employee contribution 5%. The successful candidate will be entitled to 25 days’ annual leave, plus bank holidays. Annual leave entitlement increases by 1 day per year up to 30 days; those with 5 years’ prior service with HM Forces/OGD will start with 30 days’ entitlement. This is equivalent to a Civil Service Senior Executive Officer Grade (C1). |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Gorffennaf 2025 |
| Lleoliad: | TA1 3QE |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Wessex Reserve Forces and Cadets Association |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
• Develop team members and self, through the exchange of knowledge and experience and carry out line management duties ensuring that staff effectively meet their objectives and achieve their professional goals
• Responsible for ensuring that all team members are compliant with mandatory training requirements appropriate to their role, including continuous professional development
• Encourage innovation to foster a high performing team through continuous improvement
• Promote strong working relationships both within the team, with CRFCA, other RFCAs, industry partners and across Defence
• Demonstrate a personal commitment to the aims and objectives of the RFCA
Communication / Engagement and Stakeholder Management
• As the senior point of contact, effectively address all internal and external stakeholders’ concerns and issues, escalating as necessary. Ensure all stakeholders are kept informed of the status of the concerns and issues raised
• Develop and maintain open, honest and collaborative working relationships with customers, industry partners, across Defence and other stakeholders as appropriate
• Support the Head of Estate in ensuring compliance with CRFCA and Wx RFCA corporate approaches
Programme Management
• Adopt a programme management approach, including working closely with customers and industry partners in respect of delegated Billable Works and projects, from developing the Statement of Need, through writing business cases, to the assurance of completed works
• Work closely with the industry partners to monitor progress of works against the agreed programme of activity
• Support the development of future Billable Works projects through review of the Forward Additional Services Plan (FASP) and engagement with customers and other stakeholders where required.
• Periodically review and provide updates including Property Change Forms (PCFs) for the management and control of the Asset Register on the Infrastructure Management System (IMS)
Contract Management
• Carry out delegated duties and responsibilities on behalf of the Head of Estate
• Manage the delivery of the contracts for Hard FM and Soft FM services through the Wx RFCA Estate Team and other supporting specialists
• Attend regular meetings between industry partners, CRFCA and/or customers as laid down in the contract(s) to support the effective delivery of Hard and Soft FM services
• Support the Head of Estate:
o to ensure suppliers meet RFCA and wider Defence priorities, standards and behaviours
o on dispute management with industry partners including consideration of Early Warning Notices as appropriate
o to ensure contractual obligations are met
o in raising contract changes to the appropriate authority
o to ensure opportunities for exploiting benefits of contracts, including continuous improvement and innovation in the delivery of Hard and Soft FM services, are identified
• Address matters falling short of the contracted standards and escalate any concerns that cannot be mitigated at a local level to the Head of Estate
Assurance and Performance
• Support the Head of Estate in the delivery of assurance to meet contract compliance and performance objectives
• Ensure accurate reporting in relation to Wx RFCA assurance activity
• Manage assurance activity undertaken by the RFCA Estate Team in accordance with Practitioner Guide EM02
• Undertake delegated Assurance Tasks in accordance with Practitioner Guide EM/02
• Manage and report risks in area of responsibility including treatment and escalation where appropriate
Financial Management
• Ensure that Billable Works are only authorised in accordance with the agreed Business Rules and within Financial Delegations.
• Provide reports and forecasts of outturn on delegated programme tasks.
• Ensure Financial Propriety for all Travel & Subsistence transactions and other workforce associated delegations under your control is maintained, including record keeping and audit requirements as required
5. Staff management responsibilities: Line Manager for the HEO’s within the Estates workforce.
6. Budgetary responsibilities
• To be determined through the Finance and Commercial Work stream
Success Profile
7. Technical skills and qualifications
The skills and training identified below represent those required on appointment or within a short time scale (up to 12 months) from appointment to this position:
• DIO Service Delivery Infrastructure Management System (IMS) – modules applicable to role
• ISO 44001 Collaborative Business Relationships Management
• Finance Certificate Foundation v1.10
• Commercial Awareness and (where mandated) Managing Defence Contracts Online Training (MDCOLT)
• Asbestos Awareness – for DIO Service Manager Representative
• Legionella Awareness and ACOP L8 (BS6) – for Service Manager Representative (L8 Duty Holder)
• Dangerous Substances Explosive Atmosphere Regulations (DSEAR) Awareness
• SPEC 024 (Asset Management)
• FDIS Training
8. Experience
a. Essential
• FM skills in both meeting customer needs and managing supplier relationships
• Understanding and complying with statutory, regulatory, and professional requirements
• Experience in customer relationship management and stakeholder liaison
• An understanding of building condition and performance
b. Desirable
• Experience of managing teams in an estates environment
• Commercial experience gained within a property, facilities management, or similar function
• Exploitation of the benefits of major FM service delivery contracts
• Responsible for ensuring that all team members are compliant with mandatory training requirements appropriate to their role, including continuous professional development
• Encourage innovation to foster a high performing team through continuous improvement
• Promote strong working relationships both within the team, with CRFCA, other RFCAs, industry partners and across Defence
• Demonstrate a personal commitment to the aims and objectives of the RFCA
Communication / Engagement and Stakeholder Management
• As the senior point of contact, effectively address all internal and external stakeholders’ concerns and issues, escalating as necessary. Ensure all stakeholders are kept informed of the status of the concerns and issues raised
• Develop and maintain open, honest and collaborative working relationships with customers, industry partners, across Defence and other stakeholders as appropriate
• Support the Head of Estate in ensuring compliance with CRFCA and Wx RFCA corporate approaches
Programme Management
• Adopt a programme management approach, including working closely with customers and industry partners in respect of delegated Billable Works and projects, from developing the Statement of Need, through writing business cases, to the assurance of completed works
• Work closely with the industry partners to monitor progress of works against the agreed programme of activity
• Support the development of future Billable Works projects through review of the Forward Additional Services Plan (FASP) and engagement with customers and other stakeholders where required.
• Periodically review and provide updates including Property Change Forms (PCFs) for the management and control of the Asset Register on the Infrastructure Management System (IMS)
Contract Management
• Carry out delegated duties and responsibilities on behalf of the Head of Estate
• Manage the delivery of the contracts for Hard FM and Soft FM services through the Wx RFCA Estate Team and other supporting specialists
• Attend regular meetings between industry partners, CRFCA and/or customers as laid down in the contract(s) to support the effective delivery of Hard and Soft FM services
• Support the Head of Estate:
o to ensure suppliers meet RFCA and wider Defence priorities, standards and behaviours
o on dispute management with industry partners including consideration of Early Warning Notices as appropriate
o to ensure contractual obligations are met
o in raising contract changes to the appropriate authority
o to ensure opportunities for exploiting benefits of contracts, including continuous improvement and innovation in the delivery of Hard and Soft FM services, are identified
• Address matters falling short of the contracted standards and escalate any concerns that cannot be mitigated at a local level to the Head of Estate
Assurance and Performance
• Support the Head of Estate in the delivery of assurance to meet contract compliance and performance objectives
• Ensure accurate reporting in relation to Wx RFCA assurance activity
• Manage assurance activity undertaken by the RFCA Estate Team in accordance with Practitioner Guide EM02
• Undertake delegated Assurance Tasks in accordance with Practitioner Guide EM/02
• Manage and report risks in area of responsibility including treatment and escalation where appropriate
Financial Management
• Ensure that Billable Works are only authorised in accordance with the agreed Business Rules and within Financial Delegations.
• Provide reports and forecasts of outturn on delegated programme tasks.
• Ensure Financial Propriety for all Travel & Subsistence transactions and other workforce associated delegations under your control is maintained, including record keeping and audit requirements as required
5. Staff management responsibilities: Line Manager for the HEO’s within the Estates workforce.
6. Budgetary responsibilities
• To be determined through the Finance and Commercial Work stream
Success Profile
7. Technical skills and qualifications
The skills and training identified below represent those required on appointment or within a short time scale (up to 12 months) from appointment to this position:
• DIO Service Delivery Infrastructure Management System (IMS) – modules applicable to role
• ISO 44001 Collaborative Business Relationships Management
• Finance Certificate Foundation v1.10
• Commercial Awareness and (where mandated) Managing Defence Contracts Online Training (MDCOLT)
• Asbestos Awareness – for DIO Service Manager Representative
• Legionella Awareness and ACOP L8 (BS6) – for Service Manager Representative (L8 Duty Holder)
• Dangerous Substances Explosive Atmosphere Regulations (DSEAR) Awareness
• SPEC 024 (Asset Management)
• FDIS Training
8. Experience
a. Essential
• FM skills in both meeting customer needs and managing supplier relationships
• Understanding and complying with statutory, regulatory, and professional requirements
• Experience in customer relationship management and stakeholder liaison
• An understanding of building condition and performance
b. Desirable
• Experience of managing teams in an estates environment
• Commercial experience gained within a property, facilities management, or similar function
• Exploitation of the benefits of major FM service delivery contracts