Visit Centre Support Worker
| Dyddiad hysbysebu: | 09 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Awst 2025 |
| Lleoliad: | 1 Tigers Road, Wigston, Leicestershire, Fosse Way Prison. LE18 4TN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | POPS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | vcfoss |
Crynodeb
PURPOSE OF THE POST
Based primary in the prison visit centre, the focus of the role is to work as part of a team to create a welcoming environment, meet and greet visitors. The post holder will provide information, practical advice and guidance and emotional support to visitors where necessary.
MAIN TASKS
Meet and greet all visitors to the establishment.
Ensure a friendly and welcoming environment for visitors.
Provide practical and emotional support to visitors where required.
To maintain confidentiality and security of information.
Update notice boards and information stands with relevant information of relevance as directed.
Carry out administrative tasks in respect of booking in visitors, including check visitor ID documentation where required.
Liaison with prison staff, including visits and security staff to ensure close co-operation in the smooth and efficient reception for of visitors to the prison.
Update POPS’ in house case management system where required.
Serve hot and cold drinks to visitors from the visit centre café if required.
Assist with arrangement and delivery of Family Forums when required.
Comply with POPS and Prison policies and procedures, including Security, Health and Safety and Safeguarding.
Participate in training relevant to the post.
Undertake any other relevant duties as requested by POPS’ Family Service Manager.
Flexible approach to the role, including working weekdays and weekends on a rota basis.
Based primary in the prison visit centre, the focus of the role is to work as part of a team to create a welcoming environment, meet and greet visitors. The post holder will provide information, practical advice and guidance and emotional support to visitors where necessary.
MAIN TASKS
Meet and greet all visitors to the establishment.
Ensure a friendly and welcoming environment for visitors.
Provide practical and emotional support to visitors where required.
To maintain confidentiality and security of information.
Update notice boards and information stands with relevant information of relevance as directed.
Carry out administrative tasks in respect of booking in visitors, including check visitor ID documentation where required.
Liaison with prison staff, including visits and security staff to ensure close co-operation in the smooth and efficient reception for of visitors to the prison.
Update POPS’ in house case management system where required.
Serve hot and cold drinks to visitors from the visit centre café if required.
Assist with arrangement and delivery of Family Forums when required.
Comply with POPS and Prison policies and procedures, including Security, Health and Safety and Safeguarding.
Participate in training relevant to the post.
Undertake any other relevant duties as requested by POPS’ Family Service Manager.
Flexible approach to the role, including working weekdays and weekends on a rota basis.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.