Centralised Recruitment - Radiology Booking Clerk
| Dyddiad hysbysebu: | 08 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,625.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24625.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Gorffennaf 2025 |
| Lleoliad: | Cowley, Oxford, OX4 2PG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9321-25-0869 |
Crynodeb
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. Update patient details on CRIS / EPR and other Trust and departmental record systems. Ensure patients that have not attended or cancelled their appointments are flagged up and rebooked in a timely manner. Request and coordinate patient notes from other hospitals and organisations, where the pathway requires input from these. Act upon queries from referrers, patients and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology General Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. Respond to communication and queries including email, face to face and over the telephone in a timely manner Maintain patient confidentiality at all times. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 20:00. Use the Trust IT systems (for example EPR, CRIS etc.) to register patients, make appointments, ensure that details are correct, check in / check out outpatient appointments as appropriate. Assist with the processing of new referrals. Contribute to on-going and future service development projects supporting continuous improvement of the services we provide. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence. Any other duties which may be needed to fulfil the objectives of the post, which are appropriate to the grade.