Dewislen

Contact Centre Claims Advisor

Manylion swydd
Dyddiad hysbysebu: 08 Gorffennaf 2025
Cyflog: £26,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: Free Corporate Benenden Health membership,Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working.
Oriau: Llawn Amser
Dyddiad cau: 07 Awst 2025
Lleoliad: YO26 4GG
Gweithio o bell: Ar y safle yn unig
Cwmni: Benenden Health
Math o swydd: Parhaol
Cyfeirnod swydd: 00496

Gwneud cais am y swydd hon

Crynodeb

Benenden Health has exciting opportunities within in its Member Services department, where you are on the frontline, assisting our members. Each call is unique and requires you to use your initiative, apply discretion and work within our mutual ethos.

Working on the telephone you will have the potential and passion to deliver in a dynamic and changing work environment. You’ll have an excellent telephone manner and strong communication skills, but most importantly; strive to deliver a great member experience.

Dealing with enquires ranging from hearing loss to hip replacements, the role requires someone with resilience and empathy. Someone who can confidently lead members through our services to the best and most appropriate outcome for them. An active and effective listener who can gather important information in difficult circumstances.

This role is essential to the successful journey for our members and the future of our outstanding business.

We are interested to hear from candidates with the following skills:

Excellent telephone manner and an ability to adapt to different situations
Enthusiastic, passionate and positive
Self-motivated and resilient
Desire to help others
We are looking for someone who brings not just experience, but also great life skills to deliver the best outcome for our members.

A full induction program and on-going training will provide you with an intimate knowledge and understanding of Benenden Health’s core product. There is a requirement to attend 6 weeks’ full-time training Monday to Friday, 9am-5pm, starting on 1st September 2025. You must be available for the whole training period and have no annual leave.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon