Client Finance Officer
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Awst 2025 |
| Lleoliad: | Manchester, M2 5DB |
| Cwmni: | inploi |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 75713607 |
Crynodeb
Working hours: 35 hours per week, flexible working
Contract type: PermanentClosing date: 11.59pm, 20 July 2025
Interview method: in person
This role is subject to -
You'll oversee a caseload of customers, with reference to their personal finances, welfare benefit entitlements, savings, investments, debts and expenditure needs, but also having an understanding of their safeguarding and social care needs.
The work is undertaken in accordance with key guidelines, policies and legislation from the Department of Work and Pensions (DWP), the Court of Protection (COP), The Office of the Public Guardian and the Mental Capacity Act.
You may be able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the rest of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.
We would love to hear from you if you:
Contract type: PermanentClosing date: 11.59pm, 20 July 2025
Interview method: in person
This role is subject to -
- 2 references - where possible, we require 3 years' history
- BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
- DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
You'll oversee a caseload of customers, with reference to their personal finances, welfare benefit entitlements, savings, investments, debts and expenditure needs, but also having an understanding of their safeguarding and social care needs.
The work is undertaken in accordance with key guidelines, policies and legislation from the Department of Work and Pensions (DWP), the Court of Protection (COP), The Office of the Public Guardian and the Mental Capacity Act.
You may be able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the rest of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.
We would love to hear from you if you:
- are highly motivated, with knowledge and working experience of welfare benefit entitlement rules
- have an understanding of financial processes and experience of working in a financial setting or in a social care setting with vulnerable adults
- can respond to queries from a wide range of both internal and external stakeholders, in an efficient and courteous manner, using sound judgement, initiative and creative skills to resolve problems
- are highly organised and able to prioritise and self-manage a demanding caseload. You'll work as part of a team of Client Finance Officers, but will self-manage your own caseload of clients, taking responsibility for the effective management of their financial affairs in accordance with the relevant policies and guidelines.
- Good basic knowledge of financial processes
- Good basic knowledge and understanding of Adult Social Care
- Detailed knowledge of the Welfare Benefits System and benefit entitlements
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits we offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:
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