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Client Finance Officer
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £28,163 to £31,067 per year, pro rata |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Manchester City Council |
| Job type: | Permanent |
| Job reference: | 6291 |
Summary
Client Financial Services is part of Corporate Financial Management, supporting Adult Social Care teams and provides an appointee and deputyship service managing the personal financial affairs for vulnerable adults.
You'll work as part of the Client Financial Services team and contribute to providing a high quality service for all appointee and deputy customers. You'll be responsible for the accurate and timely management and safeguarding of personal finances for vulnerable adults who lack mental capacity.
You'll oversee a caseload of customers, with reference to their personal finances, welfare benefit entitlements, savings, investments, debts and expenditure needs, but also having an understanding of their safeguarding and social care needs.
The work is undertaken in accordance with key guidelines, policies and legislation from the Department of Work and Pensions (DWP), the Court of Protection (COP), The Office of the Public Guardian and the Mental Capacity Act.
You may be able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the rest of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.
We would love to hear from you if you:
- are highly motivated, with knowledge and working experience of welfare benefit entitlement rules
- have an understanding of financial processes and experience of working in a financial setting or in a social care setting with vulnerable adults
- can respond to queries from a wide range of both internal and external stakeholders, in an efficient and courteous manner, using sound judgement, initiative and creative skills to resolve problems
- are highly organised and able to prioritise and self-manage a demanding caseload.
You'll work as part of a team of Client Finance Officers, but will self-manage your own caseload of clients, taking responsibility for the effective management of their financial affairs in accordance with the relevant policies and guidelines.
You will need to meet the following technical requirements:
- Good basic knowledge of financial processes
- Good basic knowledge and understanding of Adult Social Care
- Detailed knowledge of the Welfare Benefits System and benefit entitlements
You'll work as part of the Client Financial Services team and contribute to providing a high quality service for all appointee and deputy customers. You'll be responsible for the accurate and timely management and safeguarding of personal finances for vulnerable adults who lack mental capacity.
You'll oversee a caseload of customers, with reference to their personal finances, welfare benefit entitlements, savings, investments, debts and expenditure needs, but also having an understanding of their safeguarding and social care needs.
The work is undertaken in accordance with key guidelines, policies and legislation from the Department of Work and Pensions (DWP), the Court of Protection (COP), The Office of the Public Guardian and the Mental Capacity Act.
You may be able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the rest of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.
We would love to hear from you if you:
- are highly motivated, with knowledge and working experience of welfare benefit entitlement rules
- have an understanding of financial processes and experience of working in a financial setting or in a social care setting with vulnerable adults
- can respond to queries from a wide range of both internal and external stakeholders, in an efficient and courteous manner, using sound judgement, initiative and creative skills to resolve problems
- are highly organised and able to prioritise and self-manage a demanding caseload.
You'll work as part of a team of Client Finance Officers, but will self-manage your own caseload of clients, taking responsibility for the effective management of their financial affairs in accordance with the relevant policies and guidelines.
You will need to meet the following technical requirements:
- Good basic knowledge of financial processes
- Good basic knowledge and understanding of Adult Social Care
- Detailed knowledge of the Welfare Benefits System and benefit entitlements
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.