Anti-Social Behaviour Officer
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Cyflog: | £18.67 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Awst 2025 |
| Lleoliad: | Frome, Somerset, BA11 4BN |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | ATR 5271768 |
Crynodeb
What's involved with this role:
Job Title: Anti-Social Behaviour Officer
Ref: ATR 5271768
Pay rate: £18.67 per hour PAYE
The role:
We are looking for an experienced Anti-Social Behaviour Officer to deliver an excellent, comprehensive, proactive and victim focussed ASB service.
This includes, but is not exclusive to, dealing with issues of domestic abuse, hate crime and harassment, and ensuring a high level of presence and interventions in our communities.
This role aims to prevent, tackle and reduce harm caused by ASB to individuals and communities, ensuring that prompt and effective action is taken to investigate all allegations of reported cases of ASB whilst collaboratively working and maintaining good working relationships with national and local partner agencies.
You must be a driver, Somerset based and have previous ASB case management experience to carry out this role.
Key Accountabilities:
Implement and comply with all policies, procedures, regulations and legislation for tackling anti-social behaviour
Remain professional, impartial and continually risk assess through management of all ASB case work
Accurately assess risk towards yourself, customers and employees, taking steps to mitigate any risk
Use all available methods within ASB case management to interview victims, witnesses and alleged perpetrators, ensuring the case is managed sensitively and confidentially
Identify, report and process concerns of adult and child safeguarding in line with procedures
Be responsible for and maintain the professional relationships with external groups and meet with partner agencies to ensure ASB case management remains responsive to the situation and operating environment
Provide support to victims, witnesses and alleged perpetrators through effective case management methods, whilst acting on the basis of risk and proportionality when making interventions
Be adept at managing ASB in litigation; including court preparation, taking witness statements, support customers and other Aster employees through the process, litigant in person, Court etiquette, instructing Solicitors and post management of Court orders
Prepare and carry out the service of relevant notices including Notice to Quit, Section 21 or Notices of Seeking Possession where there has been a serious breach of tenancy conditions
What the client is looking for:
Educated to “A” level standard or equivalent, evidence of continuing professional development is desired
Previous experience and knowledge of tackling anti-social behaviour within the community and knowledge of the social housing sector
Experience of building strong working relationships with customers, colleagues and external partners achieving measurable outcomes
Committed to delivering excellent customer focussed services
Excellent communication skills both written and verbal and able to present information to a high degree of accuracy which is clear, concise and suitable for the purpose
Experience of responding positively to change and challenges
Experienced and confident IT user
Ability to work flexibly when necessary to meet the needs of our customers, including local and regional travel in own vehicle
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: ATR 5271768
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.