Disability Rights Adviser
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £30,060 per year |
| Hours: | Full time |
| Closing date: | 27 July 2025 |
| Location: | Winsford, Cheshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Citizens Advice Cheshire West |
| Job type: | Permanent |
| Job reference: |
Summary
Make a difference in your community
We’re looking for a passionate and knowledgeable Disability Rights Adviser to join our Community Advice Team, providing specialist advice and support to people with disabilities and long-term health conditions.
Funded by the Jackie Farrington Legacy (a former volunteer with lived experience of living with a disability), this project will combine direct client support with service development working closely with our Business Development & Relationship Manager to establish effective partnerships with GP practice staff to make sure referrals reach those most in need.
You'll work in GP practices across Winsford and Northwich, with some home visits and opportunities to work from home. Regular travel across the area is required.
What you’ll do:
Provide expert advice and support to clients living with disabilities or long-term health issues
Work across GP practices and visit housebound clients at home
Develop and implement a structured referral and appointment system
Help integrate this new outreach model into local primary care services
Ensure clients who can’t access Citizens Advice independently still receive the help they need
Who we’re looking for:
You’ll bring experience in social welfare advice and a strong working knowledge of disability rights. You’re confident working independently in outreach settings and managing a busy workload.
You’ll also have:
A compassionate and empathetic approach
Strong communication skills and the ability to build effective partnerships
Great organisational skills and self-motivation
An understanding of how disability and long-term conditions impact daily life
(Desirable) Experience working in primary care settings and/or with Citizens Advice
About us:
We’re Citizens Advice Cheshire West - a community-focused charity supporting residents across the district with free, impartial advice. With over 100 volunteers and staff, we are the largest independent provider of general advice services in the area.
As an employer, we offer:
Flexible working options
28 days annual leave (pro rata), plus bank holidays
Enhanced sick pay
A commitment to wellbeing, mentoring, and professional development
We’re looking for a passionate and knowledgeable Disability Rights Adviser to join our Community Advice Team, providing specialist advice and support to people with disabilities and long-term health conditions.
Funded by the Jackie Farrington Legacy (a former volunteer with lived experience of living with a disability), this project will combine direct client support with service development working closely with our Business Development & Relationship Manager to establish effective partnerships with GP practice staff to make sure referrals reach those most in need.
You'll work in GP practices across Winsford and Northwich, with some home visits and opportunities to work from home. Regular travel across the area is required.
What you’ll do:
Provide expert advice and support to clients living with disabilities or long-term health issues
Work across GP practices and visit housebound clients at home
Develop and implement a structured referral and appointment system
Help integrate this new outreach model into local primary care services
Ensure clients who can’t access Citizens Advice independently still receive the help they need
Who we’re looking for:
You’ll bring experience in social welfare advice and a strong working knowledge of disability rights. You’re confident working independently in outreach settings and managing a busy workload.
You’ll also have:
A compassionate and empathetic approach
Strong communication skills and the ability to build effective partnerships
Great organisational skills and self-motivation
An understanding of how disability and long-term conditions impact daily life
(Desirable) Experience working in primary care settings and/or with Citizens Advice
About us:
We’re Citizens Advice Cheshire West - a community-focused charity supporting residents across the district with free, impartial advice. With over 100 volunteers and staff, we are the largest independent provider of general advice services in the area.
As an employer, we offer:
Flexible working options
28 days annual leave (pro rata), plus bank holidays
Enhanced sick pay
A commitment to wellbeing, mentoring, and professional development
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.