Global Account Manager
| Dyddiad hysbysebu: | 03 Gorffennaf 2025 |
|---|---|
| Cyflog: | £45,000 i £50,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Performance bonus |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Gorffennaf 2025 |
| Lleoliad: | Brighton, East Sussex |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Teladoc Health UK |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
In Brief
We’re seeking a dynamic Global Account Manager to join our team, managing and growing a portfolio of large, market-leading international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver consistent, high-quality service that supports client needs while enabling Teladoc’s continued growth in the virtual care sector.
Contract type: Permanent, full-time
Annual salary: £45-£50,000
Annual bonus: subject to personal and business targets
Hours of work: Monday to Friday 9am - 5.30pm (30 minutes unpaid lunch), 40 hours /w
Work mode: Hybrid of home and Brighton (a minimum of 2 days per week in office)
Role and Responsibilities:
- Manage and grow a portfolio of large international private medical insurers and multinational corporate clients.
- Lead the end-to-end contracting process, including renewals, pricing discussions, and adding new services.
- Ensure client SLAs, performance targets and commercial obligations are met.
- Develop clear account plans, tracking client financial performance and profitability.
- Present and demonstrate our products and services, keeping clients informed on market trends and healthcare developments.
-Produce and present high-quality client reports, ensuring they are clear, accurate and useful.
- Work closely with internal teams to deliver timely, effective support to clients.
- Manage day-to-day client communications, addressing queries and resolving issues promptly.
- Identify opportunities to enhance client relationships, delivering value and supporting business growth.
- Report regularly to the Director of Global Accounts on progress, opportunities, and risks for each account.
Skills and Requirements
Essential:
* Recent experience in Account Management, ideally with exposure to global markets.
* Experience working with international private medical insurance, virtual health or similar client-facing environments.
* Proven track record of managing high-value contracts and growing corporate accounts.
* Knowledge of supporting clients across multiple regions and understanding their unique challenges.
* Strong commercial awareness and understanding of the insurance or healthcare industry.
* Excellent communication and presentation skills.
* Strong organisational and time management skills, with the ability to manage multiple priorities.
* Confidence working with data and reporting.
* Proficiency with Microsoft Office and the ability to learn new systems quickly.
Desirable:
+ Experience educating clients on market trends and product developments.
+ Experience managing client escalations and problem-solving effectively.
+ Previous involvement in reporting, including analysing and presenting data to clients.
+ Ability to work independently and collaboratively in a fast-paced environment.
Our Employee Benefits include
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Employee Assistance Programme (mental health, financial, and legal advice)
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
About Teladoc Health
Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.
https://teladochealth.org.uk/services
Our Commitment to Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We’re seeking a dynamic Global Account Manager to join our team, managing and growing a portfolio of large, market-leading international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver consistent, high-quality service that supports client needs while enabling Teladoc’s continued growth in the virtual care sector.
Contract type: Permanent, full-time
Annual salary: £45-£50,000
Annual bonus: subject to personal and business targets
Hours of work: Monday to Friday 9am - 5.30pm (30 minutes unpaid lunch), 40 hours /w
Work mode: Hybrid of home and Brighton (a minimum of 2 days per week in office)
Role and Responsibilities:
- Manage and grow a portfolio of large international private medical insurers and multinational corporate clients.
- Lead the end-to-end contracting process, including renewals, pricing discussions, and adding new services.
- Ensure client SLAs, performance targets and commercial obligations are met.
- Develop clear account plans, tracking client financial performance and profitability.
- Present and demonstrate our products and services, keeping clients informed on market trends and healthcare developments.
-Produce and present high-quality client reports, ensuring they are clear, accurate and useful.
- Work closely with internal teams to deliver timely, effective support to clients.
- Manage day-to-day client communications, addressing queries and resolving issues promptly.
- Identify opportunities to enhance client relationships, delivering value and supporting business growth.
- Report regularly to the Director of Global Accounts on progress, opportunities, and risks for each account.
Skills and Requirements
Essential:
* Recent experience in Account Management, ideally with exposure to global markets.
* Experience working with international private medical insurance, virtual health or similar client-facing environments.
* Proven track record of managing high-value contracts and growing corporate accounts.
* Knowledge of supporting clients across multiple regions and understanding their unique challenges.
* Strong commercial awareness and understanding of the insurance or healthcare industry.
* Excellent communication and presentation skills.
* Strong organisational and time management skills, with the ability to manage multiple priorities.
* Confidence working with data and reporting.
* Proficiency with Microsoft Office and the ability to learn new systems quickly.
Desirable:
+ Experience educating clients on market trends and product developments.
+ Experience managing client escalations and problem-solving effectively.
+ Previous involvement in reporting, including analysing and presenting data to clients.
+ Ability to work independently and collaboratively in a fast-paced environment.
Our Employee Benefits include
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Employee Assistance Programme (mental health, financial, and legal advice)
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
About Teladoc Health
Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.
https://teladochealth.org.uk/services
Our Commitment to Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
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